Communication Training Classes and Seminars In Spokane, WA

Today's quick-paced and fluid work environment can mean fast and frequently unexpected organizational changes, greater responsibilities, and new projects and initiatives. Being a confident, polished speaker is not only necessary, but well advised in order to communicate such matters effectively and persuasively. This 3-day seminar offers presentation tips and strategies to help you develop your presentation skills and learn how to present your ideas with conviction, control and poise—and without...

In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...

<p><strong>Learn how to handle yourself in just about any situation!</strong></p> <p>Are you afraid to speak up in meetings? Unsure of how to express your ideas with the same confidence you see in others?</p> <p>Don’t miss this opportunity to discover powerful assertiveness techniques you can use every day, everywhere. You'll learn how to send the right signals so you get the right responses. How to overcome obstacles to assertiveness to get what you want. And how to command respect and ge...

<p>To become a better communicator and gain commitment from others, you need to understand your own style first—and then how to flex it. Discover your own preferred style and evaluate the opportunities and challenges of that style in working with others. <p>Learn how to adapt your style while under stress—when confronted with someone of an opposite style, a different gender or generation. Equip yourself with the tools to communicate appropriately in just about every business situation. Your col...

<p><strong>Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference.</strong></p> <p>The ability to give and receive feedback is a critical skill that doesn't come easily. Especially when the words, timing, and moods and emotions of both parties collide. Yet this is essential for your future success—and the success of your colleagues, team members or direct reports.<br> <br> When done right, both giver and...

<p>Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether. This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and the...

Be a consistently professional communicator—even in difficult circumstances

Let’s face it: There’s no substitute for in-person, one-on-one communication, and having the skills to master such interactions is crucial for both business and personal success. This unique 2-day course is designed to give you a strong foundation in essential communication skills and competencies. Through practice sessions and role plays, you’ll be on your way to developing the confidence and communication know-how you need to establish yourself in the business world—and keep moving ahead throu...

Apply well-honed communication techniques to navigate common work challenges. This distinctive certificate program incorporates skill practice, role-play activities and real-time feedback to help you take your communication skills to the next level. Using real-life workplace scenarios in a supportive environment, you’ll practice communicating with authenticity and clarity as you choose the best way to communicate the message you want to convey. You’ll be challenged to step up and be seen—and ana...

<p>In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them.</p> <p>Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a "conscious communicator." Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, iden...

In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and techniques to use, and how and when to use them, is critical. AMA’s assertiveness training for women is a 3-day seminar that addresses the unique challenges women face in business and provides them with the assertiveness techniques essential for survival and advanc...

Regardless of goals, there’s one thing that can be said about every strategic planning process: The stakes are high. So you need to get equipped with a complete and agile toolbox of facilitation techniques and skills. How can you get the right people—and get them to actively contribute? How can you prevent assertive personalities from taking the session off-track? How can you make sure your goals are effectively defined and that you have all the right elements in place? This course combines e...

<p>Learn how to strengthen your strategic thinking skills and encourage it in others. Through case studies and practical thinking exercises, you’ll stimulate your strategic thinking, learn to recognize patterns that impact strategy and enhance your abilities to generate new insights and ideas. Come to your next strategic planning session with the best possible strategic ideas—and help your business move forward in an increasingly competitive world.</p> ...

<p>It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project update, or are stopped in the hallway with an important question, or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen.</p> <p>Now you can <strong>apply preemptive and in-the-moment strategies to excel when communicating in unscripted situations</strong>. You’ll learn strategies for managin...

<p>If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.</p> <p>Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversa...

<p>From presentations to public speeches, your effectiveness as an executive and future career hinge on your ability to step up to the podium, command attention and transform every presentation into a credible and compelling communication. </p><p> <p>Let's conquer your fear and connect with the minds and hearts of your audience. Take control of the room with ease and inject every presentation with your style and energy. Gain confidence as you learn by doing, and turn your next speech or present...

-Learn How To Communicate More Effectively!- This seminar teaches the essential skills you need to become a more polished, persuasive communicator. You'll gain insights into everything from making a good impression, to motivating people, to intervening in tense...

<p>The shift from in-person to virtual meetings requires a specific new skill set in order for leaders and participants to have maximum effectiveness.</p> <p>An effective meeting leader must plan appropriately to keep participants engaged by creating an agenda with clear outcomes. In addition, they must be ready to manage the overall meeting experience and create and maintain a positive, safe atmosphere.</p> <p>For effective and productive virtual meetings, an understanding of the effect t...

<p>The demand for live, online e-learning is rapidly increasing—but many trainers aren’t well equipped to meet its unique challenges. It’s no small task to juggle course content, speak and listen well, show visuals, respond to chat messages, avoid silences, poll participants and manage interruptions and technical problems. The unprepared can lose audience members in the first few minutes of a live online course, helpless to get them back. This course explores best practices in developing and del...

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders....

An effective facilitator helps a group accomplish a goal, such as understand or solve a problem, explore opportunities, define requirements, make decisions, or other objectives. The ability to keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and improved likelihood of achieving team and business goals....

This one-day live interactive Communication for Results Training course will help you recognize and eliminate key barriers to quality communications. Using assessments, multiple exercises and practice opportunities, participants examine their verbal and non-verbal communication skills and focus on specific areas for improvement....

This course includes multiple techniques for leading classes virtually or in person. Effective facilitation of group sessions, whether remote or in person, is a key skill for Trainers, Supervisors, and Managers as an expression of their leadership and their ability to focus a group. This 3-day course covers multiple techniques and provides a solid foundation in facilitation, instruction, interactive learning, and presenting skills. Dedicated to anyone who delivers content to a group regardless of the setting. Attendees will have ample opportunity to prepare, practice and deliver to the group and receive instruction, coaching, and feedback to support their development of outstanding training skills. Upon successful course completion and test teach, you will earn a badge from Credly....