Business Skills Training Classes and Seminars In Riverside, CA

Develop the leadership skills and digital strategies you need to successfully manage remote employees and build high-performing virtual teams in today’s global workplace....

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft Visio provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes. In this course, you will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend....

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future....

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged and with corresponding lines remaining intact. Visio has improved over the years as features common among Microsoft® Office applications have been added. Today, Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings. In Visio® Introduction, you learned the basic skills needed to create and modify various Visio drawings. In Visio® Advanced, you will learn about more advanced features—making you a more efficient and effective Visio user....

This course will take your Tableau skills to the next level by teaching you best practice, along with the most sought after dashboard designs. You will be provided with an arsenal of innovative techniques. Your new toolset will help you re-use your current Tableau worksheets and to create new ones for the purpose of including those worksheets on dashboards that you will be proud to share. You will enjoy interacting with your dashboards for the purpose of getting deep analytical information from them and they will be impressed with their flexibility. Most important, the class will overview various business scenarios that translate into different types of dashboards and you will leave with that understanding. By the end of the course, you should be able to create effective dashboards on your own and you will also walk away with class files that help you get a head start....

This one-day class offers tips, tricks and timesavers that will help you get the most from PowerPoint. It is a easy fast-paced class that will touch on most of the popular PowerPoint features and how to access them efficiently. This is a great "refresher" course for those with prior PowerPoint experience who want to quickly update their skills and learn the latest tips, tricks and timesavers. This class is taught using PowerPoint 365 / 2019. While many topics will be valid for PowerPoint 2016 users, about half of the topics will be available exclusively to Office 365 subscribers such as Designer, Morph and Zoom....

In this course you will be prepared to take full advantage of Tableau's features. Whether you’re an experienced data analyst that wants to explore 2019-2020’s new Tableau, or you’re a beginner that wants to expand your skillset and bring a more professional and sharper approach to their organization, we’ve got you covered. Beginning with the fundamentals, such as data connections with various file types, you’ll soon learn how to build and customize your own data visualizations and dashboards, essential for high-level visibility and effective data visualization. You’ll also work with Tableau’s many wizards and shortcuts, for the purpose of creating beautiful Business Intelligence visualizations quickly and with the least amount of effort. In addition, we’ll show you how to work with calculations, dashboards and stories and be able to understand the various Tableau products that your company may be using. Therefore, you and your organization – will start making smarter and informed decisions which is really what this class provides....

This one-day Microsoft Word Training class offers tips, tricks and timesavers that will help you get the most out of Word. It is a multi-faceted, fast-paced class that will touch on most of the popular Word features and how to access them efficiently. This is a great course for individuals with prior Word experience who want to quickly update their skills and learn the latest tips, tricks and timesavers. This course is for individuals using Word 365, 2019 or 2016 software. However, there are very few differences between the 365 and 2016 versions from an end-user's perspective. Our instructors have used all versions and will be able to quickly highlight the several small changes to the user interface. Users of any of the versions of Word will have no problem learning in the 2019 software environment....

Office 365 provides many apps for day to day operations, from surveys, communication, project management, and collaboration. The Office 365 Power User Training course provides an in-depth look at how to use features within Teams such as chat, online meetings, calls, and more. Learn the intricate features of Teams, One Drive for Business, Outlook on the Web, Planner, "To-Do" and "Flow". This course is designed to help Power Users and end users make the most of the Office 365 apps....

Good financial judgment can deepen the decision-making skills of any business professional. Fluency with monetary figures helps you tie everyday operations to the financial success of your organization at a department and senior level. This dynamic 2-day instructor led Finance and Accounting for Non Financial Managers Training course will ground you in the functions and tools of finance. You will examine financial statements—including the balance sheet, income statement, cash flow statement, an...

This one-day instructor-led The Art of Listening Training course will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency; however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help...

The one day instructor-led Motivating Employees To Be Their Best training course focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings. The three elements of this type of climate are Community, Influence and Openness....

In today’s fast-paced corporate environment, efficiency and organization are critical to success. The Organized Professional: Strategies to Maximize Efficiency equips participants with practical tools and techniques to streamline workflows, prioritize tasks, and manage responsibilities effectively. Through interactive exercises and real-world scenarios, learners will develop strategies to reduce clutter, minimize errors, and improve productivity while maintaining focus and balance. This course...

This one day live instructor-led Professional Business Writing training course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace....

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...

The objective of this course is to ensure you take on the skills you need so that others will want to grant you the power to affect outcomes. You will learn how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others’ needs and support them in meeting their needs while meeting your own as well (“win-win”). The training concludes with emphasizing the qualities that influential people have and will give you an opportunity to assess you...

Professional trainers produce professional results. This 3-day instructor-led Train The Trainer course will provide you with a solid foundation of skills and knowledge of process of learning, the role of the individual trainer and issues of importance when working with groups. Our Train The Trainer 3-day Workshop provides instruction, coaching, and feedback to prepare those who deliver training, including full-time trainers, subject matter experts, supervisors, and managers, either in a classroo...

This instructor-led one day course provides guidelines for professional business etiquette, such as how to choose polite and positive responses to rude behavior, and how to establish positive connections with anyone. Do manners matter? Absolutely! A company without common courtesies experiences more employee turnover, more Equal Employment Opportunity Commission (EEOC) expenses and more time spent on paperwork related to complaint issues....

Problem Solve and Generate Solutions is a dynamic one-day course designed to help professionals tackle challenges with clarity, creativity, and confidence. Participants learn a structured approach to identifying issues, analyzing root causes, and evaluating potential solutions using proven problem-solving frameworks. Through hands-on activities, real-world case studies, and guided group exercises, learners strengthen their critical thinking skills while discovering how to approach complex proble...

This one-day live instructor-led Training course covers diversity and inclusion in the workplace. You will learn how diversity influences your relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. You will learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers....

In today’s fast-paced and demanding work environment, effective time management is essential for success. Focus, Prioritize, Succeed: Time Management for Today’s Workforce equips professionals with the strategies and tools needed to take control of their time, increase productivity, and reduce stress. ...

The Feedback Skills for Leaders Training course is a dynamic, one-day instructor-led course that shows new and experienced managers the benefits of developing this critical skill, both in giving & receiving feedback. You will learn specific techniques for receiving and responding to critical feedback and will learn the positive impact of praise and positive messages....

Learning to Manage is a dynamic instructor-led full day class that walks you through the process of successful management by introducing the tools and techniques for effectively handling five target areas — people, projects, performance, problems, and even personal development. Each of these areas is essential to minimizing the stress associated with the transition from individual work as you learn to delegate, communicate, and most of all, develop your employees — laying the foundation for...

Negotiation Mastery: Creating Value and Reaching Agreement is a practical and engaging course designed to equip professionals with the strategies, techniques, and confidence needed to negotiate successfully in a wide range of business situations. This program helps participants understand the psychology behind negotiation, recognize diverse communication styles, and apply proven frameworks that lead to collaborative, mutually beneficial outcomes. Through interactive discussions and real-world ex...

Learn how to resolve and minimize workplace disputes, communicate clearly and tactfully, explore appropriate resolution strategies, and establish a common-sense approach for preventing conflict....