This is a comprehensive course covering all of the functions and features of Outlook 2010 for students of any skill level. The course begins with basic concepts and gradually progresses to more advanced topics. After an introduction to Outlook's window components and the Help system, students will read and send e-mail messages using several techniques.
Then they will learn how to manage e-mail messages and attachments, configure message options, and use search folders. Students will also learn to manage contacts and use the People Pane, work with tasks, and create appointments. Students will learn how to customize Outlook and work with address books. They will search and filter mail folders, and apply and customize categories. Students will also work with personal, public, and offline folders. They will learn advanced techniques for managing and maintaining their mailboxes.
Students will create and work with notes and Journal entries, share Outlook calendars and contacts, create customized e-mail templates, and use mail merge to send personalized messages to groups of contacts.
- 12 Months Online Access, Featuring OnDemand Instructor-Led Classroom Sessions with Full Audio and Video Lectures
- Software Video Demonstrations
- Self-Assessment Module Review Quizzes
- Printable Courseware
- Certificate of Completion
- Mobile Access via iPhones and iPads