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The Essentials of Navigating Difficult Conversations With Employees Training Course
Course ID:
186647
Your supervisors and managers must be prepared to have difficult, even uncomfortable, conversations with employees. It goes with the territory.
However, too many mangers practice avoidance — usually because they lack the skills necessary to handle confrontation. As a result, problems fester and their credibility and effectiveness suffer.
That's where The Essentials of Navigating Difficult Conversations With Employees can help. It is a powerful training program that provides your supervisors and managers with practical guidance on how to take on difficult employee conversations quickly and effectively.
The Essentials of Navigating Difficult Conversations With Employees is the perfect tool to give your supervisors and managers the confidence they need to become more effective and respected leaders.
Key Learing Lessons:- How to make difficult conversations with employees happen sooner, go more smoothly, and produce better results
- The five keys to navigating difficult conversations
- The three biggest mistakes managers make when engaged in a difficult conversation
- What beliefs and assumptions often get in the way when managers conduct difficult conversations
- How to handle predictable resistance from employees
- Proven techniques to communicate more clearly and drastically reduce misunderstandings
- How to pave the way for 2-way dialogue rather then lectures and disagreement
- Assertiveness skills to help managers express facts and opinions honestly and directly
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