Instructor-Led
Live Training
(20 Classes)
Self-Paced Courses
(83 eLearning Courses)
& Video Collections
(21 Bundles)
Live Training
(20 Classes)
Live(20)
Individual OnlineSelf-Paced Courses
(83 eLearning Courses)
online(83)
E-learning bundles& Video Collections
(21 Bundles)
bundles(21)
Course ID: 268476
Constructive Conflict Management
.In this course, students will learn to recognize the warning signs that precede quarrels and how to...
Next Event Date
01/17/2019 8:00 AM CST
Next Event Date
01/17/2019 8:00 AM CST
Duration
2 days
Duration
2 days
Price: $1500
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Course ID: 247184
Conflict Resolution
Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits....
Next Event Date
01/04/2019 8:00 AM CST
Next Event Date
01/04/2019 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395
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Course ID: 268471
Mastering Positive Assertiveness
In this course, students will discover the best techniques to be properly assertive, and what are th...
Next Event Date
01/07/2019 8:00 AM CST
Next Event Date
01/07/2019 8:00 AM CST
Duration
2 days
Duration
2 days
Price: $1500
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Course ID: 268481
Making the Right Decisions Under Pressure
In this course, students will learn to evaluate options, generate possible solutions, and decide on ...
Next Event Date
05/23/2019 8:00 AM CST
Next Event Date
05/23/2019 8:00 AM CST
Duration
2 days
Duration
2 days
Price: $1500
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Course ID: 273104
Tips For Effective Conflict Management
Conflict is a natural part of every job – it plays a role in every relationship of significance. It’s a simple fact that conflict is, at times, inevitable in the workplace – and it can even be benefic...
Next Event Date
01/30/2019 12:00 AM
Next Event Date
01/30/2019 12:00 AM
Duration
n/a
Duration
n/a
Price: $239
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Course ID: 232073
Managing Conflict on Teams
Sooner or later, you'll have to deal with conflict on work teams. Effectively managing that conflict...
Next Event Date
01/25/2019 3:00 PM EST
Next Event Date
01/25/2019 3:00 PM EST
Duration
1 day
Duration
1 day
Price: $200
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Course ID: 253530
Conflict Management and Resolution Essentials
You Will Learn How To:Recognize filters, lenses and mistaken assumptionsCope with challenging person...
Next Event Date
01/30/2019 9:00 AM EST
Next Event Date
01/30/2019 9:00 AM EST
Duration
1 day
Duration
1 day
Price: $690
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Course ID: 273102
HR Success: How To Coach Employees To Manage Small Conflicts On Their Own
HR professionals often find themselves spending too much time facilitating or smoothing over conflicts between employees and their coworkers or employees and their managers.<br><br>While such conflict...
Next Event Date
02/07/2019 12:00 AM
Next Event Date
02/07/2019 12:00 AM
Duration
n/a
Duration
n/a
Price: $239
VIEW DETAILS
Course ID: 269648
Building Your Resilience: Mental Toughness in the Face of Chaos
Building Your Resilience: Mental Toughness in the Face of Chaos
Overview
Powerful Techniques for C
Next Event Date
12/18/2018 12:00 PM EST
Next Event Date
12/18/2018 12:00 PM EST
Duration
1 day
Duration
1 day
Price: $199
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Course ID: 272549
Responding to Conflict: Strategies for Improved Communication
Increase your success by proactively improving your conflict management skil
Next Event Date
02/04/2019 2:00 PM EST
Next Event Date
02/04/2019 2:00 PM EST
Duration
4 days
Duration
4 days
Price: $2195
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Course ID: 231957
Managing Challenging Conversations
In this short course, you'll gain tools and insight into effective approaches for managing conflict ...
Next Event Date
03/08/2019 3:00 PM EST
Next Event Date
03/08/2019 3:00 PM EST
Duration
1 day
Duration
1 day
Price: $200
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Course ID: 189391
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
AMA2261 Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Next Event Date
01/07/2019 2:00 PM EST
Next Event Date
01/07/2019 2:00 PM EST
Duration
2 days
Duration
2 days
Price: $1895
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Course ID: 190205
Influence Skills: Getting Results without Direct Authority
Influence Skills: Getting Results without Direct Authority
Next Event Date
01/09/2019 9:00 AM EST
Next Event Date
01/09/2019 9:00 AM EST
Duration
4 days
Duration
4 days
Price: $2650
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Course ID: 260552
Serious Complaint or Employee Drama?
<b>Learn How To Stop Handling Employee Issues That HR Doesn't Own</b><br><br>Why is that HR is the place employees go to "vent" about their issues?<br><br>The reason is simple: HR tends to have better...
Next Event Date
12/18/2018 12:00 AM
Next Event Date
12/18/2018 12:00 AM
Duration
n/a
Duration
n/a
Price: $239
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Course ID: 244888
Conflict Management
Discuss the impact of managed care on conflict in the work setting.Name the three stages of conflict...
Duration
n/a
Duration
n/a
Price: $49
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Course ID: 269849
Managing Conflict and Difficult People
Overview: Conflict is an inevitable part of life. Conflict arises when the people we work with have ...
Duration
n/a
Duration
n/a
Price: $195
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Course ID: 188371
Handling Conflict & Confrontation
1 Session – 1-2 Hours of Interactive Training CD-ROMThere's no escaping conflict in the workplace, a...
Duration
n/a
Duration
n/a
Price: $145
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Course ID: 187909
Discrimination and Harassment Prevention: Promoting Workplace Diversity without Conflict
The American workforce is growing increasingly more diverse. The broad variety of personalities, bac...
Duration
n/a
Duration
n/a
Price: $69
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Course ID: 269654
Squashing Workplace Negativity
Squashing Workplace Negativity
Overview
Stop Negative Attitudes from Infecting Your Employees
Neg
Duration
1 day
Duration
1 day
Price: $199
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Course ID: 269642
Creating Friction Free Relationships: Tools for Working with Anyone
Creating Friction-Free Relationships: Tools for Working with Anyone
Overview
Whatever your positio
Duration
1 day
Duration
1 day
Price: $199
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Course ID: 269648
Building Your Resilience: Mental Toughness in the Face of Chaos
Building Your Resilience: Mental Toughness in the Face of Chaos
Overview
Powerful Techniques for C
Duration
1 day
Duration
1 day
Price: $199
VIEW DETAILS
Course ID: 269659
How to Manage Your Emotions While Under Stress
How to Manage Your Emotions While Under Stress
Overview
Maintain Your Composure When You’re Under
Duration
1 day
Duration
1 day
Price: $199
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Course ID: 273231
Handling Difficult Conversations at Work
Do You Want to Be a Bad Boss? Yeah, me too! And guess what, I AM! Now, for the first time ever, I’m ...
Duration
1 day
Duration
1 day
Price: $199
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Course ID: 260408
Men And Women Work Together
The ability of men and women to work together successfully is crucial in any workplace. <br><br>This course examines how to develop the awareness and skills necessary to resolve conflicts and to meet ...
Duration
n/a
Duration
n/a
Price: $99
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Course ID: 260409
Negaholics
Do phrases like, "It won't work," "Can't be done," or "It'll never happen!" ring in your ears day after day? Then chances are you're dealing with a Negaholic, an individual addicted to negative thinki...
Duration
n/a
Duration
n/a
Price: $195
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Course ID: 268640
PERFORMING UNDER PRESSURE
Based on over 20 years of empirical research, dozens of workshops for Fortune 500 companies, and gov...
Duration
n/a
Duration
n/a
Price: $97
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Course ID: 271330
Customer Service Fundamentals
Customer Service Fundamentals Bundle
# of Courses
6
Price: $229
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Course ID: 271395
Managing in Difficult Times
Managing in Difficult Times Bundle
# of Courses
5
Price: $199
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Course ID: 271552
Working with Difficult People
Working with Difficult People Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 267663
Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199
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Course ID: 267704
Skills for Working with Difficult People
Skills for Working with Difficult People Bundle
# of Courses
4
Price: $169
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Course ID: 267681
Leveraging Team Leadership Skills
Leveraging Team Leadership Skills Bundle
# of Courses
5
Price: $199
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Course ID: 271331
Customer Service Representative, Skills
Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139
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Course ID: 267685
Managing in Difficult Times and Change
Managing in Difficult Times and Change Bundle
# of Courses
4
Price: $169
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Course ID: 271362
Fundamentals of Working with Difficult People
Fundamentals of Working with Difficult People Bundle
# of Courses
7
Price: $259
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Course ID: 271332
Customer Service Skills
Customer Service Skills Bundle
# of Courses
5
Price: $199
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Course ID: 252523
Fundamentals of Working with Difficult People Part 2
Fundamentals of Working with Difficult People Part 2
# of Courses
5
Price: $199
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Course ID: 252588
Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199
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Course ID: 252512
Making Cross-Functional Teams Work
Making Cross-Functional Teams Work
# of Courses
6
Price: $219
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Course ID: 252527
Fundamentals of Cross Cultural Communication
Fundamentals of Cross Cultural Communication
# of Courses
5
Price: $199
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Course ID: 280057
Dealing With Difficult People
Dealing With Difficult People
# of Courses
17
Price: $189
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Course ID: 252505
Difficult Conversations
Difficult Conversations
# of Courses
5
Price: $199
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Course ID: 252522
Fundamentals of Working with Difficult People Part 1
Fundamentals of Working with Difficult People Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252589
Customer Service Fundamentals Part 1
Customer Service Fundamentals Part 1
# of Courses
5
Price: $199
VIEW DETAILS
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