Instructor-Led
Live Training
(84 Classes)
Up to 37% off Training
Live Training
(84 Classes)
Live Training(84 Results)
SPECIAL PROMOUp to 37% off Training
SPECIAL PROMOUp to 37% off Training
Course ID: 292484
Sharpen Your Leadership Edge: Competencies for the Modern Leader
Develop the critical competencies needed to lead with confidence, agility, and impact in today’s evolving workplace....
Duration
2 Days
Duration
2 Days
Price: $1495
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Course ID: 292590
Quality Customer Service Training
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas:
1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
Duration
1 Days
Duration
1 Days
Price: $595
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Course ID: 292610
Feedback Skills for Leaders Training
The Feedback Skills for Leaders Training course is a dynamic, one-day instructor-led course that shows new and experienced managers the benefits of developing this critical skill, both in giving & receiving feedback. You will learn specific techniques for receiving and responding to critical feedback and will learn the positive impact of praise and positive messages....
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 292399
CompTIA CASP+ Advanced Security Practitioner
This course is targeted toward an IT professional that has the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. Students aspiring to CASP certification should have a minimum of 10 years experience including at least five years of hands-on technical security experience....
Duration
5 Days
Duration
5 Days
Price: $2495
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Course ID: 312485
Effective Strategies for Handling Difficult Customers Training
Turn your challenging interactions into positive customer experiences.
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 310933
Emotional Mastery: Transforming Anger into Positive Action
Recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness....
Duration
1 Days
Duration
1 Days
Price: $595
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Course ID: 310896
Mastering Online Engagement in Virtual Meetings
The Mastering Online Engagement in Virtual Meetings Training course is an interactive, instructor-led class that takes you through the initial starting point of planning your meeting, working through the key challenges of a virtual meeting and managing the technology by choosing your tools and understanding what to do when the technology fails....
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 365322
Practical Leadership for Technical Professionals
You have developed skills to be successful in the field of technology. In this course, you will learn the practical skills you need to be an effective leader in your organization. Leadership enhances the skills employees at all levels need to be truly successful. When you learn practical leadership skills, you'll have the ability to motivate, coach, communicate with, and teach employees in such a way that they are more effective in their jobs and, as a result, you become more effective in your ...
Duration
2 Days
Duration
2 Days
Price: $1490
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Course ID: 365659
QuickBooks Introduction Training
This course is for those using QuickBooks Desktop software which is installed directly on the computer. The Quickbooks Introduction Training course reviews the basic features and functionality of Intuit's desktop software application. This course is designed to help address various challenges faced by students learning to use QuickBooks and will be run on the QuickBooks 2021 software version....
Duration
2 Days
Duration
2 Days
Price: $695
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Course ID: 292494
Challenge and Resolve Negative Attitudes in the Workplace
Learn how to address negative behaviors, shift mindsets, and foster a more positive and productive workplace culture....
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 365715
Outlook Introduction Training
In the Outlook Introduction Training course, you will learn to explore the Outlook interface and use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs. The Outlook Introduction Training course is the first in a series of two Microsoft Outlook course...
Duration
1 Day
Duration
1 Day
Price: $295
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Course ID: 292622
Managing Stress and Pressure in the Workplace
Learn how to build resilience, stay focused under pressure, and perform at your best in demanding work environments....
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 292544
Excellence In Service: Basic through Advanced
In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
Duration
2 Days
Duration
2 Days
Price: $1395
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Course ID: 292397
Mastering Management Skills with Influence and Impact
Build the confidence, influence, and leadership presence needed to manage effectively and drive results....
Duration
2 Days
Duration
2 Days
Price: $1495
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Course ID: 313411
Organizational Trust
Organizations that promote a positive, supportive working environment and emphasize a culture of trust are also those with the highest recruitment and retention rates. This is because these organizations lay the groundwork for respect, faith, and integrity at all levels, creating more credible, productive, flexible, and innovative employees....
Duration
1 Days
Duration
1 Days
Price: $745
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Course ID: 292604
Leading Organizational Change Management
The Leading Organizational Change Management Training is a live instructor-led course that emphasizes the change process and obstacles to changes. This course also covers managing and adapting to change, coping with uncertainty, and moving forward. Organizational shifts can have either a positive or negative experience for those involved – depending on how effectively employees are led through the process. Leaders play a vital role in seeing that employees understand the benefits and new opport...
Duration
2 Days
Duration
2 Days
Price: $1495
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Course ID: 292587
Professional Business Writing Training
This one day live instructor-led Professional Business Writing training course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace....
Duration
1 Days
Duration
1 Days
Price: $745
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Course ID: 292535
Productive Team Meeting Facilitation
Facilitation Techniques for Clearer, More Impactful Meetings.
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 365671
PowerPoint Advanced Training
Do you know how to produce a basic slideshow, but still have some lingering questions? Our PowerPoint Advanced Training course continues where PowerPoint Intermediate left off and completes your PowerPoint training. As a result, you will become adept at adding voice narration, confidently using master slides and managing multiple slide shows efficiently. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? The PowerPoint Advanced Training cours...
Duration
1 Day
Duration
1 Day
Price: $295
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Course ID: 292618
Conflict Resolution Strategies for Professionals
Learn how to resolve and minimize workplace disputes, communicate clearly and tactfully, explore appropriate resolution strategies, and establish a common-sense approach for preventing conflict....
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 292523
Administering Windows Server
The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server in most organizations....
Duration
5 Days
Duration
5 Days
Price: $2995
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Course ID: 292468
Leading High Performing Teams Training
Building a successful, high performance team is about more than finding a group of people with the right mix of professional skills. Hiring the right people is the most important part of building a strong team, of course, and delegating to give people more autonomy is a powerful motivator....
Duration
1 Days
Duration
1 Days
Price: $745
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Course ID: 292612
Negotiation Mastery: Creating Value and Reaching Agreement
Negotiation Mastery: Creating Value and Reaching Agreement is a practical and engaging course designed to equip professionals with the strategies, techniques, and confidence needed to negotiate successfully in a wide range of business situations. This program helps participants understand the psychology behind negotiation, recognize diverse communication styles, and apply proven frameworks that lead to collaborative, mutually beneficial outcomes. Through interactive discussions and real-world ex...
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 292607
Diversity, Equity, and Inclusion in Action
This one-day live instructor-led Training course covers diversity and inclusion in the workplace. You will learn how diversity influences your relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. You will learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers....
Duration
1 Days
Duration
1 Days
Price: $745
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Course ID: 292348
MySQL Administration and Development
The new version 8.0 of MySQL added a significant number of administrative features to the MySQL database including improved error logging, password policies, privileges, accounts, and backup and recovery. Students will perform these administration functions using the MySQL workbench and command line utilities during the course of training. The course may be taken by itself as a one day course of training or as a four day course which includes the topics from this course and the topics from the t...
Duration
1 Days
Duration
1 Days
Price: $695
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