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Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce. This course seeks to provide a systematic understanding of how to manage change in a global business context.

Learning Objectives
  • Recognize the benefits of understanding the drivers of change
  • Recognize techniques to manage strategic change in a given scenario
  • Recognize how to apply the three-phase transitioning process for change
  • Match each step of the eight-step process for managing change to an example
  • Identify the benefits for businesses of adopting a globalization strategy
  • Ascertain the actions management can take to manage the impact of globalization in a given scenario
  • Distinguish between examples of the competitive forces behind the global transition process
  • Recognize examples of two approaches to the global transition process
  • Match the management styles to each globalized organizational structure
  • Identify the four types of globalized organizational structures
  • Recognize examples of the capabilities of effective global managers
  • Recognize the four factors that define effective global management
  • Identify the rewards of managing diversity in the organization
  • Recognize examples of how the learning-and-effectiveness diversity model increases organizational effectiveness
  • Use effective communication strategies to manage diversity in a workplace scenario
  • Match communication strategies for managing diversity to examples
  • Audience

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