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Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of value chains. These developments place a premium on managers implementing new strategies to develop organizational learning and knowledge management which are key drivers in delivering success.

Learning Objectives
  • Recognize the benefits of the value chain
  • Recognize examples of transnational business strategies
  • Match each element of the transnational strategic management process with its example
  • Recognize examples of how the value chain contributes to competitive advantage
  • Recognize ways in which value chain dynamics can create value and solve problems
  • Identify the benefits of cross-functional teams in an organization
  • Recognize examples of the requirements to develop cross-functional excellence
  • Recognize best practices for managing a cross-functional team in a workplace scenario
  • Determine how to improve the effectiveness of a virtual team in a given scenario
  • Recognize the benefits of effective knowledge management for employees of an organization
  • Analyze the core processes of knowledge management in a given a scenario
  • Classify examples of knowledge management activities according to whether they represent innovation cycles or knowledge-sharing cycles
  • Audience

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