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Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing the talent to the competition. In addition, managers need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards that create a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers.

Learning Objectives
  • Recognize the benefits of learning how to manage the talent in your organization
  • Recognize examples of the five fundamental components for success in leadership development initiatives
  • Implement one of the eight steps for performance management in a given scenario
  • Recognize an example of the performance-based selection process
  • Recognize the benefits of being proactive when managing high performers
  • Recognize examples of using the four-step model to retain high performers
  • Recognize the key factors and components when determining appropriate competency-based pay for high performers
  • Identify the benefits of personal development interventions
  • Recognize examples of creating a high-performance culture using motivation
  • Apply techniques to develop high-performing employees
  • Match employee life interests to the core business functions through which they can be expressed
  • Apply the clarity test to the feedback in a given performance-oriented scenario
  • Assess the performance problems of a direct report in a given scenario
  • Recognize examples of the five dysfunctions commonly associated with poorly performing employees
  • Audience

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