Communication Training Classes and Seminars In Quebec City, QC

This one-day instructor-led The Art of Listening Training course will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency; however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help...

The Mastering Online Engagement in Virtual Meetings Training course is an interactive, instructor-led class that takes you through the initial starting point of planning your meeting, working through the key challenges of a virtual meeting and managing the technology by choosing your tools and understanding what to do when the technology fails....

The Emotional Intelligence Training is a dynamic two-day interactive course that introduces the four essential aspects to honing this soft skill – intrapersonal skills, interpersonal skills, adaptability, and resilience – and strategies for developing each. It also helps participants confront issues, tackle problems, and manage change and stress with composure and clarity....

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders....

An effective facilitator helps a group accomplish a goal, such as understand or solve a problem, explore opportunities, define requirements, make decisions, or other objectives. The ability to keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and improved likelihood of achieving team and business goals....

Strengthen workplace communication and relationships by leading with empathy.

Learn how to cultivate trust, strengthen team relationships, and enhance workplace collaboration through transparent communication practices....

Empower leaders and managers with proven communication strategies to guide teams confidently through change....

Strategic Communication for Leadership Success will equip you with the tools and techniques to communicate with clarity, confidence, and influence across a variety of workplace situations. This course explores how to craft messages that resonate, adapt communication styles to diverse audiences, and build trust through authentic dialogue. Participants will learn how to navigate challenging conversations, inspire teams, and align stakeholders around organizational goals. By the end of the program,...

This one-day instructor-led Effective Team Meetings Training course teaches you about planning, participating in, and concluding successful meetings. You will learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorm and make decisions, foster creative thinking and manage conflict among meeting participants....

This dynamic one-day Positive Assertiveness Training course will help you improve teamwork, focus discussions, and build relationships, but will also help you become competent, constructive, confident, and perform at your best. Further, you will learn how to ask for what you need, handle confrontations gracefully, and put your ideas forward with confidence....

This course includes multiple techniques for leading classes virtually or in person. Effective facilitation of group sessions, whether remote or in person, is a key skill for Trainers, Supervisors, and Managers as an expression of their leadership and their ability to focus a group. This 3-day course covers multiple techniques and provides a solid foundation in facilitation, instruction, interactive learning, and presenting skills. Dedicated to anyone who delivers content to a group regardless of the setting. Attendees will have ample opportunity to prepare, practice and deliver to the group and receive instruction, coaching, and feedback to support their development of outstanding training skills. Upon successful course completion and test teach, you will earn a badge from Credly....