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Many of the same influences have shaped the lives and work experiences of the newer generations – the Millennials and the Generation Xers. Widespread Internet usage, for example, means that, typically, these generations are adept in technology. Globalization is another shaping influence, with the result that both generations value diversity. At the same time, however, each generation has its own distinct attitudes, priorities, and work habits. By using strategies that recognize the differences, managers can get the best from each generation. This course describes best practices and successful techniques for managing Millennial and Generation X employees.

Learning Objectives
  • Match strategies for managing Generation X employees to examples of their effective use
  • Identify the benefits of being able to manage Millennials well
  • Recognize strategies for managing employees of the Millennial generation
  • Use the strategies for managing employees of the Millennial generation in a given scenario
  • Audience

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