Customer Service Training in Columbus, OH

Master the essential principles of customer service within a blended learning community and start developing your new skills now. Decelop new skills in prioritization, active listening, critical thinking and more.

Live & On-Demand Learning
Learn With And From People Just Like You
1:1 Coaching From Industry Experts
Skill Certifications Earned With Confidence

Enroll Now & Take $300 Off

In-Person Group Onsite Info

Customer Service Training Your Way

Customer Service Training in Columbus, OH - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Columbus, Ohio. TrainUp.com currently lists virtual customer service courses and training in and nearby the Columbus region from 1 of the industry's leading training providers, such as New Horizons and SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Request Customer Service On-Site Training. We bring the best instructors to you.

REQUEST ON-SITE TRAINING

Instructor-Led
Live Training
(13 Classes)

Live Training(13 Results)

Individual Online
Self-Paced Courses
(69 eLearning Courses)

online Courses(69 Results)

E-learning bundles
& Video Collections
(41 Bundles)

E-learning Collections(41 Results)

SPECIAL PROMO
Up to 37% off Training

SPECIAL PROMOUp to 37% off Training

X

Request On-Site
Training
to

Next 30 Days Next 90 Days
View All Online Customer Service Courses

Next 30 Days	Next 90 Days

Course ID: 292544

Excellence In Service: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

08/24/2026 10:00 AM

Next Event Date

08/24/2026 10:00 AM

Duration

2 Days

Duration

2 Days

Price: $1395 VIEW DETAILS

Course ID: 190945

How to Become a Better Communicator

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

07/10/2026 12:00 AM CST

Next Event Date

07/10/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $149 VIEW DETAILS

Course ID: 268484

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

09/10/2026 9:00 AM CST

Next Event Date

09/10/2026 9:00 AM CST

Duration

2 Days

Duration

2 Days

Price: $795 VIEW DETAILS

Course ID: 292590

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

08/28/2026 10:00 AM

Next Event Date

08/28/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $595 VIEW DETAILS

Course ID: 310908

Customer Service Excellence for Team Members

This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

07/09/2026 12:00 AM CST

Next Event Date

07/09/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $179 VIEW DETAILS

Course ID: 292685

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

08/06/2026 10:00 AM

Next Event Date

08/06/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $595 VIEW DETAILS

Course ID: 369672

Data-Driven Decision Making (1 Day)

Learn how to use data, metrics, and business context to make better decisions, evaluate tradeoffs, and improve results without getting lost in analysis or overcomplicating the numbers. ...

# of Event(s)

100

# of Event(s)

100

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

07/14/2026 10:00 AM

Next Event Date

07/14/2026 10:00 AM

Duration

n/a

Duration

n/a

Price: $795 VIEW DETAILS

Course ID: 369065

Client and Customer Service Skills: Making the Connection

Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

02/16/2027 10:00 AM

Next Event Date

02/16/2027 10:00 AM

Duration

n/a

Duration

n/a

Price: $695 VIEW DETAILS

Course ID: 314511

Dealing With Today's Difficult Customers

This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

07/22/2026 12:00 AM CST

Next Event Date

07/22/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $179 VIEW DETAILS

Course ID: 314514

How to Work Better With Difficult People

This LIVE, virtual course will show you how to deal effectively with toxic co-workers.

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

07/14/2026 12:00 AM CST

Next Event Date

07/14/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $149 VIEW DETAILS

Course ID: 312485

Effective Strategies for Handling Difficult Customers Training

Turn your challenging interactions into positive customer experiences.

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

08/07/2026 10:00 AM

Next Event Date

08/07/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $695 VIEW DETAILS

Course ID: 311309

Excellence in Technical Customer Service Training

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...

# of Event(s)

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

08/24/2026 10:00 AM

Next Event Date

08/24/2026 10:00 AM

Duration

2 Days

Duration

2 Days

Price: $695 VIEW DETAILS

Course ID: 369674

Critical Thinking and Problem Solving (1 Day)

Build practical critical-thinking and problem-solving skills to define issues more clearly, evaluate options objectively, and make better decisions that improve team performance and business outcomes. ...

# of Event(s)

100

# of Event(s)

100

view all dates and locations.

# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

view all dates and locations.

Next Event Date

07/14/2026 10:00 AM

Next Event Date

07/14/2026 10:00 AM

3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o...

Duration

n/a

Duration

n/a

Price: $425 VIEW DETAILS

Course ID: 314946

Common Reasons Good People Provide Bad Service

Duration

1 Days

Duration

1 Days

Price: $99 VIEW DETAILS

Course ID: 260427

The Cornerstones Of Sales And Customer Service

Turn good customer service into increased sales and increased customer satisfaction. <br><br>This course shows you how to leverage your good customer service to achieve the best possible outcome: cust...

Duration

n/a

Duration

n/a

Price: $145 VIEW DETAILS

Course ID: 314204

Preparing Your Customer Service Team for Multiple Calls and Customers

Duration

1 Days

Duration

1 Days

Price: $99 VIEW DETAILS

Course ID: 271330

Customer Service Fundamentals

Customer Service Fundamentals Bundle

# of Courses

Price: $229 VIEW DETAILS

Course ID: 309678

Customer Service Video Collection

# of Courses

Price: $119 VIEW DETAILS

Course ID: 271355

Essentials of Customer Service

Essentials of Customer Service Bundle

# of Courses

Price: $289 VIEW DETAILS

Course ID: 311759

Customer Service and the Act of Listening

# of Courses

Price: $90 VIEW DETAILS

Course ID: 309855

Course ID: 271329

Customer Focus

Customer Focus Bundle

# of Courses

Price: $229 VIEW DETAILS

Course ID: 267704

Skills for Working with Difficult People

Skills for Working with Difficult People Bundle

# of Courses

Price: $169 VIEW DETAILS

Course ID: 241165

Sales Foundations Training Bundle 2024

In this Sales Foundations Training Bundle, you will learn to master the language and art of selling by improving your communication and negotiation skills. ...

# of Courses

Price: $199 VIEW DETAILS

Get Up to 20% off Live & Online Training Courses

Discounts Across Hundreds of Training Providers

Start saving on all your purchases for team, department & enterprise-wide training Discounts applicable to online and live instructor-led training Customized corporate landing page at TrainUp.com for quick, easy registration

REQUEST INFO

We’ll Conduct The Course Just For Your Team

Get $250 Off Your First Custom Training

Save money and boost productivity by delivering the training in-house You pick the topic, we will customize your training to fit your needs and budget 1000+ tenured instructor network. Hundreds of topics in business skills, HR, IT & more We’ll send the best experts to help you achieve your learning goals

REQUEST INFO

Get Up to 20% off eLearning

& MicroLearning Deals for Groups

Empower your workers to learn at their own pace while maintaining content / message consistency
SCORM /AICC compliant. Upload content to your LMS
We’ll help customize your curriculum. Send us a request today to preview our entire online training catalog

REQUEST INFO

Customized eLearning Solutions

Get $500 off Your First Course

Contact us to learn more about our client-centric, custom eLearning services, including:
ILT /Virtual Live to eLearning MicroLearning Video Development Mobile Learning Gamified Learning Flash to HTML5 Conversion

REQUEST INFO

Request Customer Service On-Site Training. We bring the best instructors to you.

REQUEST ON-SITE TRAINING

Request Information

Can't find what you're looking for? Our team responds within 30 minutes. Ask about getting $250 off your first on-site training.

Related Customer Service Training

Join The 50,000+ Companies That Have Purchased Training from TrainUp.com

50K+ Companies Trained
Including 90% Of Fortune 500 Companies Have Purchased Training With TrainUp.com
300K+ Courses & Videos
Live Instructor-Led (Classroom & Virtual), Self-Paced E-learning & Custom OnSite Training Solutions From Leading Training Providers
800+ Expert Instructors
Industry-Leading Subject Matter Experts (SMEs).Tenured &
Award-Winning Instructor Network

Customer Service Training Classes and Seminars In Columbus, OH

Customer Service Training Your Way

Custom In-Person/Group

Virtual Live / Remote

Self-Paced Online

Customized eLearning

Or Choose From 41 Business Skills Sub-Categories

Customer Service Training in Columbus, OH - Customer Support Classes

Let's Get Started - Send a Request

Bring Any training to your facility or train your team members remotely with a customized virtual course. Fill out the form to get started and a solutions rep will be in touch shortly!

Our on-site team responds to every request the same day!

Excellence In Service: Basic through Advanced

How to Become a Better Communicator

Providing Outstanding Customer Service

Quality Customer Service Training

Customer Service Excellence for Team Members

Developing Positive Relationships at Work Training

Data-Driven Decision Making (1 Day)

Client and Customer Service Skills: Making the Connection

Dealing With Today's Difficult Customers

How to Work Better With Difficult People

Effective Strategies for Handling Difficult Customers Training

Excellence in Technical Customer Service Training

Critical Thinking and Problem Solving (1 Day)

Providing Effective Internal Customer Service

Controlling Conflict, Stress, and Time in a Customer Service Environment

Polishing Your Skills for Excellent Customer Service

Designing a Customer Service Strategy

Facing Confrontation in Customer Service

Dealing with Customer Service Incidents and Complaints

Customer Service Manager Training

Providing Telephone Customer Service

Frontline Customer Service Representative Training

Rapport Building in Customer Service

Providing On-site Customer Service

Essential Phone Techniques for Customer Service

Common Customer Service Legal Issues

AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.)

The AODA: Customer Service and Accessibility (Update Available)

Customer Service Automation in Microsoft Dynamics CRM 2013

Delivering Exceptional Multichannel Customer Service

Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

Lending, Payments, and the Importance of Quality Customer Service

Customer Service Fraud Detection and Prevention

Top Motivators for Customer Service Professionals

Customer Service Series

Common Reasons Good People Provide Bad Service

The Cornerstones Of Sales And Customer Service

Preparing Your Customer Service Team for Multiple Calls and Customers

Customer Service Fundamentals

Customer Service Video Collection

Essentials of Customer Service

Customer Service and the Act of Listening

Customer Service Management Video Collection

Customer Service Essential Skills Part 1

Customer Service Essential Skills Part 2

Customer Service Representative, Skills

Customer Service Skills

Analyzing Your Customer Service

Customer Service Representative, Process

Customer Service Fundamentals Part 2

Customer Service Representative, Professionalism

Effective Customer Service Skills

Effective Customer Service Strategies

Customer Service Fundamentals Part 1

Customer Focus and Advocacy Part 1

Frontline Call Center Skills

Customer Focus and Advocacy Part 2

Inbound Call Center Management

Managing Customer-Driven Process Improvement

Essential Skills for Business Professionals

Customer Focus

Skills for Working with Difficult People

Sales Foundations Training Bundle 2024

Get Up to 20% off Live & Online Training Courses

We’ll Conduct The Course Just For Your Team

Get Up to 20% off eLearning

Customized eLearning Solutions

Request Information

Related Customer Service Training