Customer Service Training in Jacksonville, FL

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Customer Service Training in Jacksonville, FL - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Jacksonville, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the Jacksonville region from 1 of the industry's leading training providers, such as New Horizons and SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

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(21 Classes)

Live Training(21 Results)

Individual Online
Self-Paced Courses
(179 eLearning Courses)

online Courses(179 Results)

E-learning bundles
& Video Collections
(47 Bundles)

E-learning Collections(47 Results)

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Course ID: 190945

How to Become a Better Communicator

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

10/30/2026 12:00 AM CST

Next Event Date

10/30/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $149 VIEW DETAILS

Course ID: 268484

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....

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Virtual Live

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Virtual Live

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Next Event Date

12/03/2026 9:00 AM CST

Next Event Date

12/03/2026 9:00 AM CST

Duration

2 Days

Duration

2 Days

Price: $795 VIEW DETAILS

Course ID: 369500

Interpersonal Communication for Project Leaders

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

10/26/2026 9:30 AM CST

Next Event Date

10/26/2026 9:30 AM CST

Duration

570 Minutes

Duration

570 Minutes

Price: $795 VIEW DETAILS

Course ID: 369519

MS-721T00 Plan, configure, and manage collaboration communications systems with Microsoft Teams

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course......

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

11/02/2026 8:00 AM EST

Next Event Date

11/02/2026 8:00 AM EST

Duration

2400 Minutes

Duration

2400 Minutes

Price: $2995 VIEW DETAILS

Course ID: 369526

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

11/06/2026 8:00 AM EST

Next Event Date

11/06/2026 8:00 AM EST

Duration

480 Minutes

Duration

480 Minutes

Price: $695 VIEW DETAILS

Course ID: 381306

Crisis Communication for Leaders

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Virtual Live

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Virtual Live

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Next Event Date

11/09/2026 12:00 AM CST

Next Event Date

11/09/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $199 VIEW DETAILS

Course ID: 381351

Customer Service: Transforming Unhappy Customers

De-escalate Tension. Restore Trust. Turn Friction into Advocacy.

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Virtual Live

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Virtual Live

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Next Event Date

07/14/2027 5:30 PM

Next Event Date

07/14/2027 5:30 PM

Duration

n/a

Duration

n/a

Price: $249 VIEW DETAILS

Course ID: 369778

Communicating With Empathy

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Virtual Live

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Virtual Live

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Next Event Date

11/03/2026 12:00 AM CST

Next Event Date

11/03/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $199 VIEW DETAILS

Course ID: 381352

The Customer First Mindset

Drive Loyalty. Break Silos. Master’s Strategic Service.

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Virtual Live

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Virtual Live

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Next Event Date

08/24/2027 1:00 PM

Next Event Date

08/24/2027 1:00 PM

Duration

n/a

Duration

n/a

Price: $249 VIEW DETAILS

Course ID: 381353

The Listening Edge: From Hearing to Understanding

Move Beyond Hearing. Master Active Understanding. Elevate Workplace Performance.

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Virtual Live

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Virtual Live

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Next Event Date

04/13/2027 10:00 AM

Next Event Date

04/13/2027 10:00 AM

Duration

n/a

Duration

n/a

Price: $249 VIEW DETAILS

Course ID: 381354

Transforming Customer Complaints into Wins

Convert Dissatisfaction. Rebuild Trust. Drive Strategic Growth.

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Virtual Live

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Virtual Live

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Next Event Date

05/11/2027 1:00 PM

Next Event Date

05/11/2027 1:00 PM

Duration

n/a

Duration

n/a

Price: $299 VIEW DETAILS

Course ID: 369065

Client and Customer Service Skills: Making the Connection

Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

02/16/2027 10:00 AM

Next Event Date

02/16/2027 10:00 AM

Duration

n/a

Duration

n/a

Price: $695 VIEW DETAILS

Course ID: 367519

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

11/06/2026 8:00 AM EST

Next Event Date

11/06/2026 8:00 AM EST

Duration

1 Day

Duration

1 Day

Price: $695 VIEW DETAILS

Course ID: 366525

Providing Outstanding Customer Service

This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

12/03/2026 9:00 AM CST

Next Event Date

12/03/2026 9:00 AM CST

Duration

2 Days

Duration

2 Days

Price: $795 VIEW DETAILS

Course ID: 310908

Customer Service Excellence for Team Members

This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

10/30/2026 12:00 AM CST

Next Event Date

10/30/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $179 VIEW DETAILS

Course ID: 292685

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

12/07/2026 10:00 AM

Next Event Date

12/07/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $595 VIEW DETAILS

Course ID: 292590

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

11/18/2026 10:00 AM

Next Event Date

11/18/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $595 VIEW DETAILS

Course ID: 292544

Excellence In Service: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

12/16/2026 10:00 AM

Next Event Date

12/16/2026 10:00 AM

Duration

2 Days

Duration

2 Days

Price: $1395 VIEW DETAILS

Course ID: 352612

Essential Communication Skills for Technical Professionals

If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

12/14/2026 12:00 AM CST

Next Event Date

12/14/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $199 VIEW DETAILS

Course ID: 312485

Effective Strategies for Handling Difficult Customers Training

Turn your challenging interactions into positive customer experiences.

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

11/10/2026 10:00 AM

Next Event Date

11/10/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $695 VIEW DETAILS

Course ID: 311309

Excellence in Technical Customer Service Training

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

10/26/2026 10:00 AM

Next Event Date

10/26/2026 10:00 AM

AI is transforming customer service by enabling personalized, efficient, and responsive customer interactions. In this course, you will explore the transformative impact of AI on customer service operations, enhancing both customer satisfaction and agent productivity. You will also learn about the diverse applications of generative AI (GenAI), including automated responses, sentiment analysis enhancement, and multilingual support, and how these technologies ensure consistent and high-quality......

Duration

n/a

Duration

n/a

Price: $99 VIEW DETAILS

Course ID: 313723

Top Motivators for Customer Service Professionals

Duration

1 Days

Duration

# of Courses

Price: $119 VIEW DETAILS

Course ID: 271355

Essentials of Customer Service

Essentials of Customer Service Bundle

# of Courses

Price: $289 VIEW DETAILS

Course ID: 311759

Customer Service and the Act of Listening

# of Courses

Price: $90 VIEW DETAILS

Course ID: 309855

Customer Service Management Video Collection

# of Courses

Price: $69 VIEW DETAILS

Course ID: 362528

Delivering Outstanding Customer Service

Working at a customer support center or help desk environment can be challenging.

Analyzing Your Customer Service

# of Courses

Price: $79 VIEW DETAILS

Course ID: 252591

Customer Focus and Advocacy Part 1

# of Courses

Price: $199 VIEW DETAILS

Course ID: 252585

Frontline Call Center Skills

# of Courses

Price: $199 VIEW DETAILS

Course ID: 309827

Customer Focus Video Collection

# of Courses

Price: $79 VIEW DETAILS

Course ID: 271329

Customer Focus

Customer Focus Bundle

# of Courses

Price: $229 VIEW DETAILS

Course ID: 293070

Essential Skills for Business Professionals

In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...

# of Courses

243

Price: $199 VIEW DETAILS

Course ID: 252586

Inbound Call Center Management

# of Courses

Price: $239 VIEW DETAILS

Course ID: 252439

Managing Customer-Driven Process Improvement

# of Courses

Price: $239 VIEW DETAILS

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Customer Service Training Classes and Seminars In Jacksonville, FL

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Customer Service Training in Jacksonville, FL - Customer Support Classes

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How to Become a Better Communicator

Providing Outstanding Customer Service

Interpersonal Communication for Project Leaders

MS-721T00 Plan, configure, and manage collaboration communications systems with Microsoft Teams

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Crisis Communication for Leaders

Customer Service: Transforming Unhappy Customers

Communicating With Empathy

The Customer First Mindset

The Listening Edge: From Hearing to Understanding

Transforming Customer Complaints into Wins

Client and Customer Service Skills: Making the Connection

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Providing Outstanding Customer Service

Customer Service Excellence for Team Members

Developing Positive Relationships at Work Training

Quality Customer Service Training

Excellence In Service: Basic through Advanced

Essential Communication Skills for Technical Professionals

Effective Strategies for Handling Difficult Customers Training

Excellence in Technical Customer Service Training

Designing a Customer Service Strategy

Facing Confrontation in Customer Service

Polishing Your Skills for Excellent Customer Service

Providing Effective Internal Customer Service

Controlling Conflict, Stress, and Time in a Customer Service Environment

Dealing with Customer Service Incidents and Complaints

Customer Service Manager Training

Providing Telephone Customer Service

Creating Effective Social Customer Service

Rapport Building in Customer Service

Frontline Customer Service Representative Training

Customer Service: Becoming a Chat Agent Star

Customer Service: Generating Effective Solutions

Providing On-site Customer Service

Essential Phone Techniques for Customer Service

Common Customer Service Legal Issues

AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.)

Maximizing Customer Service with AI

Delivering Exceptional Multichannel Customer Service

Lending, Payments, and the Importance of Quality Customer Service

Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

The AODA: Customer Service and Accessibility (Update Available)

Customer Service Automation in Microsoft Dynamics CRM 2013

Customer Service Fraud Detection and Prevention

Top Motivators for Customer Service Professionals

Customer Service Essential Skills Part 2

Customer Service Representative, Skills

Customer Service Essential Skills Part 1

Customer Service Skills

Customer Service Fundamentals

Customer Service Video Collection

Essentials of Customer Service

Customer Service and the Act of Listening

Customer Service Management Video Collection

Delivering Outstanding Customer Service

Customer Service Fundamentals Part 2

Customer Service Representative, Professionalism

Effective Customer Service Skills

Effective Customer Service Strategies

Customer Service Fundamentals Part 1

Customer Service Representative, Process

Customer Service and Call Etiquette

Analyzing Your Customer Service

Customer Focus and Advocacy Part 1

Frontline Call Center Skills

Customer Focus Video Collection

Customer Focus

Essential Skills for Business Professionals