Customer Service Training Classes and Seminars In Boston, MA
TrainUp.com Lists 1 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections
Read More
Read Less
Customer Service Training Your Way
Or Choose From 41 Business Skills Sub-Categories
Business Skills
- Accounting Training In Boston, MA
- Administration Training In Boston, MA
- Advertising Training In Boston, MA
- Business Acumen Training In Boston, MA
- Business Analysis Training In Boston, MA
- Business Coaching Training In Boston, MA
- Business Intelligence Training In Boston, MA
- Business Writing Training In Boston, MA
- Change Management Training In Boston, MA
- Communication Training In Boston, MA
- Conflict Management Training In Boston, MA
- Contract Management Training In Boston, MA
- Customer Service Training In Boston, MA
- View all Customer Service Training Courses
- Design Thinking Training In Boston, MA
- Emotional Intelligence Training In Boston, MA
- Entrepreneurship Training In Boston, MA
- First Time Managers Training In Boston, MA
- Innovation Training In Boston, MA
- ISO Standards Training In Boston, MA
- Leadership Development Training In Boston, MA
- Leading Remote Teams Training In Boston, MA
- Listening Training In Boston, MA
- Management Training In Boston, MA
- Managing Remote Teams Training In Boston, MA
- Marketing Training In Boston, MA
- Microsoft Office Training In Boston, MA
- Organizational Development - OD Training In Boston, MA
- Personal Development Training In Boston, MA
- Presentation Skills Training In Boston, MA
- Project Management - PMP Training In Boston, MA
- Public Speaking Training In Boston, MA
- Sales Training In Boston, MA
- Six Sigma Training In Boston, MA
- Social Media Training In Boston, MA
- Storytelling Training In Boston, MA
- Stress Management Training In Boston, MA
- Supervisor Training In Boston, MA
- Team Building Training In Boston, MA
- Time Management Training In Boston, MA
- Women In Leadership Training In Boston, MA
- Workplace Wellbeing Training In Boston, MA
View All
Customer Service Training in Boston, MA - Customer Support Classes
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Boston, Massachusetts. TrainUp.com currently lists virtual customer service courses and training in and nearby the Boston region from 2 of the industry's leading training providers, such as New Horizons and American Management Association International. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Boston, Massachusetts. TrainUp.com currently lists virtual customer service courses and training in and nearby the Boston region from 2 of the industry's leading training providers, such as New Horizons and American Management Association International. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Instructor-Led
Live Training
(21 Classes)
Self-Paced Courses
(179 eLearning Courses)
& Video Collections
(47 Bundles)
Up to 37% off Training
Live Training
(21 Classes)
Live Training(21 Results)
Individual OnlineSelf-Paced Courses
(179 eLearning Courses)
online Courses(179 Results)
E-learning bundles& Video Collections
(47 Bundles)
E-learning Collections(47 Results)
SPECIAL PROMOUp to 37% off Training
SPECIAL PROMOUp to 37% off Training
Course ID: 190945
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
Next Event Date
10/30/2026 12:00 AM CST
Next Event Date
10/30/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 268484
Providing Outstanding Customer Service
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
Next Event Date
12/03/2026 9:00 AM CST
Next Event Date
12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795
VIEW DETAILS
Course ID: 369500
Interpersonal Communication for Project Leaders
Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......
Next Event Date
12/07/2026 9:30 AM CST
Next Event Date
12/07/2026 9:30 AM CST
Duration
570 Minutes
Duration
570 Minutes
Price: $795
VIEW DETAILS
Course ID: 369519
MS-721T00 Plan, configure, and manage collaboration communications systems with Microsoft Teams
This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course......
Next Event Date
11/02/2026 8:00 AM EST
Next Event Date
11/02/2026 8:00 AM EST
Duration
2400 Minutes
Duration
2400 Minutes
Price: $2995
VIEW DETAILS
Course ID: 369526
SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
Next Event Date
11/06/2026 8:00 AM EST
Next Event Date
11/06/2026 8:00 AM EST
Duration
480 Minutes
Duration
480 Minutes
Price: $695
VIEW DETAILS
Course ID: 381306
Next Event Date
11/09/2026 12:00 AM CST
Next Event Date
11/09/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 369778
Next Event Date
11/03/2026 12:00 AM CST
Next Event Date
11/03/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 381351
Customer Service: Transforming Unhappy Customers
De-escalate Tension. Restore Trust. Turn Friction into Advocacy.
Next Event Date
07/14/2027 5:30 PM
Next Event Date
07/14/2027 5:30 PM
Duration
n/a
Duration
n/a
Price: $249
VIEW DETAILS
Course ID: 381352
The Customer First Mindset
Drive Loyalty. Break Silos. Master’s Strategic Service.
Next Event Date
08/24/2027 1:00 PM
Next Event Date
08/24/2027 1:00 PM
Duration
n/a
Duration
n/a
Price: $249
VIEW DETAILS
Course ID: 381353
The Listening Edge: From Hearing to Understanding
Move Beyond Hearing. Master Active Understanding. Elevate Workplace Performance.
Next Event Date
04/13/2027 10:00 AM
Next Event Date
04/13/2027 10:00 AM
Duration
n/a
Duration
n/a
Price: $249
VIEW DETAILS
Course ID: 381354
Transforming Customer Complaints into Wins
Convert Dissatisfaction. Rebuild Trust. Drive Strategic Growth.
Next Event Date
05/11/2027 1:00 PM
Next Event Date
05/11/2027 1:00 PM
Duration
n/a
Duration
n/a
Price: $299
VIEW DETAILS
Course ID: 369065
Client and Customer Service Skills: Making the Connection
Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....
Next Event Date
02/16/2027 10:00 AM
Next Event Date
02/16/2027 10:00 AM
Duration
n/a
Duration
n/a
Price: $695
VIEW DETAILS
Course ID: 367519
SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
Next Event Date
11/06/2026 8:00 AM EST
Next Event Date
11/06/2026 8:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $695
VIEW DETAILS
Course ID: 292685
Developing Positive Relationships at Work Training
The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
Next Event Date
12/07/2026 10:00 AM
Next Event Date
12/07/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 292590
Quality Customer Service Training
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas:
1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
Next Event Date
11/18/2026 10:00 AM
Next Event Date
11/18/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 292544
Excellence In Service: Basic through Advanced
In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
Next Event Date
12/16/2026 10:00 AM
Next Event Date
12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $1395
VIEW DETAILS
Course ID: 310908
Customer Service Excellence for Team Members
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
Next Event Date
10/30/2026 12:00 AM CST
Next Event Date
10/30/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $179
VIEW DETAILS
Course ID: 312485
Effective Strategies for Handling Difficult Customers Training
Turn your challenging interactions into positive customer experiences.
Next Event Date
11/10/2026 10:00 AM
Next Event Date
11/10/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $695
VIEW DETAILS
Course ID: 311309
Excellence in Technical Customer Service Training
As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...
Next Event Date
12/16/2026 10:00 AM
Next Event Date
12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $695
VIEW DETAILS
Course ID: 352612
Essential Communication Skills for Technical Professionals
If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
Next Event Date
12/14/2026 12:00 AM CST
Next Event Date
12/14/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 366525
Providing Outstanding Customer Service
This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....
Next Event Date
12/03/2026 9:00 AM CST
Next Event Date
12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795
VIEW DETAILS
Course ID: 308652
Customer Service Manager Training
Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249
VIEW DETAILS
Course ID: 308651
Frontline Customer Service Representative Training
Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249
VIEW DETAILS
Course ID: 273262
Essential Phone Techniques for Customer Service
Essential Phone Techniques for Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 314941
Common Customer Service Legal Issues
Common Customer Service Legal Issues
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 376461
Maximizing Customer Service with AI
AI is transforming customer service by enabling personalized, efficient, and responsive customer interactions. In this course, you will explore the transformative impact of AI on customer service operations, enhancing both customer satisfaction and agent productivity. You will also learn about the diverse applications of generative AI (GenAI), including automated responses, sentiment analysis enhancement, and multilingual support, and how these technologies ensure consistent and high-quality......
Duration
22 Minutes
Duration
22 Minutes
Price: $70
VIEW DETAILS
Course ID: 315077
Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 315102
Lending, Payments, and the Importance of Quality Customer Service
Lending, Payments, and the Importance of Quality Customer Service
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 242077
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 341414
Customer Service Fraud Detection and Prevention
Customer Service Fraud Detection and Prevention
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 313723
Top Motivators for Customer Service Professionals
Top Motivators for Customer Service Professionals
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 267664
Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 271331
Customer Service Representative, Skills
Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139
VIEW DETAILS
Course ID: 267663
Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 271332
Customer Service Skills
Customer Service Skills Bundle
# of Courses
10
Price: $199
VIEW DETAILS
Course ID: 271330
Customer Service Fundamentals
Customer Service Fundamentals Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 309678
Customer Service Video Collection
Customer Service Video Collection
# of Courses
59
Price: $119
VIEW DETAILS
Course ID: 271355
Essentials of Customer Service
Essentials of Customer Service Bundle
# of Courses
14
Price: $289
VIEW DETAILS
Course ID: 311759
Customer Service and the Act of Listening
Customer Service and the Act of Listening
# of Courses
12
Price: $90
VIEW DETAILS
Course ID: 309855
Customer Service Management Video Collection
Customer Service Management Video Collection
# of Courses
19
Price: $69
VIEW DETAILS
Course ID: 362528
Delivering Outstanding Customer Service
Working at a customer support center or help desk environment can be challenging.
# of Courses
8
Price: $199
VIEW DETAILS
Course ID: 252590
Customer Service Fundamentals Part 2
Customer Service Fundamentals Part 2
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 252587
Customer Service Representative, Professionalism
Customer Service Representative, Professionalism
# of Courses
4
Price: $199
VIEW DETAILS
Course ID: 293361
Effective Customer Service Skills
Effective Customer Service Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 295397
Effective Customer Service Strategies
Effective Customer Service Strategies
# of Courses
6
Price: $219
VIEW DETAILS
Course ID: 252589
Customer Service Fundamentals Part 1
Customer Service Fundamentals Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252588
Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 381261
Customer Service and Call Etiquette
Learn essential customer service and call etiquette skills to handle customer interactions professionally and effectively. Improve communication, active listening, call handling, problem-solving, and ...
# of Courses
12
Price: $249
VIEW DETAILS
Course ID: 280044
Analyzing Your Customer Service
Analyzing Your Customer Service
# of Courses
18
Price: $79
VIEW DETAILS
Course ID: 252591
Customer Focus and Advocacy Part 1
Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252585
Frontline Call Center Skills
Frontline Call Center Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 309827
Customer Focus Video Collection
Customer Focus Video Collection
# of Courses
21
Price: $79
VIEW DETAILS
Course ID: 293070
Essential Skills for Business Professionals
In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199
VIEW DETAILS
Course ID: 252586
Inbound Call Center Management
Inbound Call Center Management
# of Courses
7
Price: $239
VIEW DETAILS
Course ID: 252439
Managing Customer-Driven Process Improvement
Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239
VIEW DETAILS
Get Up to 20% off Live & Online Training Courses
Discounts Across Hundreds of Training Providers
Start saving on all your purchases for team, department & enterprise-wide training
Discounts applicable to online and live instructor-led training
Customized corporate landing page at TrainUp.com for quick, easy registration
We’ll Conduct The Course Just For Your Team
Get $250 Off Your First Custom Training
Save money and boost productivity by delivering the training in-house
You pick the topic, we will customize your training to fit your needs and budget
1000+ tenured instructor network. Hundreds of topics in business skills, HR, IT & more
We’ll send the best experts to help you achieve your learning goals
Get Up to 20% off eLearning
& MicroLearning Deals for Groups
Empower your workers to learn at their own pace while maintaining content / message consistency
SCORM /AICC compliant. Upload content to your LMS
We’ll help customize your curriculum. Send us a request today to preview our entire online training catalog
SCORM /AICC compliant. Upload content to your LMS
We’ll help customize your curriculum. Send us a request today to preview our entire online training catalog
Customized eLearning Solutions
Get $500 off Your First Course
Contact us to learn more about our client-centric, custom eLearning services, including:
ILT /Virtual Live to eLearning MicroLearning Video Development Mobile Learning Gamified Learning Flash to HTML5 Conversion
ILT /Virtual Live to eLearning MicroLearning Video Development Mobile Learning Gamified Learning Flash to HTML5 Conversion
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Boston, Massachusetts. TrainUp.com currently lists virtual customer service courses and training in and nearby the Boston region from 2 of the industry's leading training providers, such as New Horizons and American Management Association International. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
Related Customer Service Training
- Customer Service training in New York, NY
- Customer Service training in Los Angeles, CA
- Customer Service training in Chicago, IL
- Customer Service training in Houston, TX
- Customer Service training in Philadelphia, PA
- Customer Service training in Phoenix, AZ
- Customer Service training in San Antonio, TX
- Customer Service training in San Diego, CA
- Customer Service training in Dallas, TX
- Customer Service training in San Jose, CA
- Customer Service training in Indianapolis, IN
- Customer Service training in Jacksonville, FL
- Customer Service training in San Francisco, CA
- Customer Service training in Columbus, OH
- Customer Service training in Charlotte, NC
- Customer Service training in Detroit, MI
- Customer Service training in Seattle, WA
- Customer Service training in Denver, CO
- Customer Service training in Boston, MA
- Customer Service training in Oklahoma City, OK
- Customer Service training in Las Vegas, NV
- Customer Service training in Kansas City, MO
- Customer Service training in Atlanta, GA
- Customer Service training in Toronto, ON
- Customer Service training in Vancouver, BC
Join The 50,000+ Companies That Have Purchased Training from TrainUp.com
-
50K+ Companies Trained
Including 90% Of Fortune 500 Companies Have Purchased Training With TrainUp.com
-
300K+ Courses & Videos
Live Instructor-Led (Classroom & Virtual), Self-Paced E-learning & Custom OnSite Training Solutions From Leading Training Providers
-
800+ Expert Instructors
Industry-Leading Subject Matter Experts (SMEs).Tenured &
Award-Winning Instructor Network
The best content and the best Training Providers are at TrainUp.com
Get the latest industry news, recommended courses, & promotions from TrainUp.com sent straight to your inbox.