Customer Service Training Classes and Seminars In Detroit, MI
TrainUp.com Lists 0 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections
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Customer Service Training in Detroit, MI - Customer Support Classes
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Detroit, Michigan. TrainUp.com currently lists virtual customer service courses and training in and nearby the Detroit region from 1 of the industry's leading training providers, such as New Horizons and SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Detroit, Michigan. TrainUp.com currently lists virtual customer service courses and training in and nearby the Detroit region from 1 of the industry's leading training providers, such as New Horizons and SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Instructor-Led
Live Training
(31 Classes)
Self-Paced Courses
(70 eLearning Courses)
& Video Collections
(40 Bundles)
Up to 37% off Training
Live Training
(31 Classes)
Live Training(31 Results)
Individual OnlineSelf-Paced Courses
(70 eLearning Courses)
online Courses(70 Results)
E-learning bundles& Video Collections
(40 Bundles)
E-learning Collections(40 Results)
SPECIAL PROMOUp to 37% off Training
SPECIAL PROMOUp to 37% off Training
Course ID: 243797
Assertiveness Training
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
Next Event Date
10/16/2023 11:00 AM ET
Next Event Date
10/16/2023 11:00 AM ET
Duration
3 Days
Duration
3 Days
Price: $2595
VIEW DETAILS
Course ID: 243748
Customer Service Excellence: How to Win and Keep Customers
<p>Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
Next Event Date
10/23/2023 10:00 AM ET
Next Event Date
10/23/2023 10:00 AM ET
Duration
2 Days
Duration
2 Days
Price: $2295
VIEW DETAILS
Course ID: 190945
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
Next Event Date
09/25/2023 1:00 PM CST
Next Event Date
09/25/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 314982
Excellence in Service Training: Basic through Advanced
<div><p>Upon successful completion of the Excellence In Service Training course, you will understand:</p> <ul> <li>Customer interaction and expectations</li> <li>How your attitude and attention can make or break your customer relationships</li> <li>How to handle dissatisfied customers</li> <li>Dealing with and managing stress in service situations</li> <li>Telephone skills and E-mail etiquette</li> <li>Monitoring and managing service standards</li> <li>Customer Service Team training and empowerm...
Next Event Date
11/15/2023 10:00 AM EST
Next Event Date
11/15/2023 10:00 AM EST
Duration
2 Days
Duration
2 Days
Price: $1395
VIEW DETAILS
Course ID: 352612
Leadership & Communication Skills for Tech Pros
If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
Next Event Date
10/18/2023 1:00 PM CST
Next Event Date
10/18/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 365892
The Art of Empathy
How to define empathy Understand different kinds of empathy Tactics to build empathy Gain appreciation for the practice of empathy and emotional intelligence Practice empathy, empathic listening and empathy building strategies...
Next Event Date
11/03/2023 10:00 AM EST
Next Event Date
11/03/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $745
VIEW DETAILS
Course ID: 307128
Microsoft Dynamics 365 Customer Service Training (MB-230)
Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success...
Next Event Date
11/15/2023 9:00 AM EST
Next Event Date
11/15/2023 9:00 AM EST
Duration
3 Days
Duration
3 Days
Price: $2650
VIEW DETAILS
Course ID: 310908
Customer Service Excellence
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
Next Event Date
09/28/2023 1:00 PM CST
Next Event Date
09/28/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 253539
Customer Service Essentials Training
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer...
Next Event Date
10/10/2023 9:00 AM EDT
Next Event Date
10/10/2023 9:00 AM EDT
Duration
1 Days
Duration
1 Days
Price: $750
VIEW DETAILS
Course ID: 313004
Developing Positive Assertiveness
<div><ul> <li>Develop Positive Assertiveness</li> <li>Ensure Successful Change</li> <li>Feelings: The Emotional Part of Assertiveness</li> <li>Changing Your Behaviors</li> <li>Expanding Your Assertiveness</li> <li>Assertive Power Steps</li> <li>Assertive Confrontation</li> </ul></div>...
Next Event Date
12/19/2023 10:00 AM EST
Next Event Date
12/19/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 314511
Dealing With Today's Difficult Customers
This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
Next Event Date
09/27/2023 1:00 PM CST
Next Event Date
09/27/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 314514
How to Work Better With Difficult People
This LIVE, virtual course will show you how to deal effectively with toxic co-workers.
Next Event Date
09/26/2023 1:00 PM CST
Next Event Date
09/26/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 314584
Excellence in Technical Customer Service
<div><ul> <li>Understand why profit is a primary objective of businesses and Support plays a role in contributing to profitability.</li> <li>Learn how Customer Support can affect customer perceptions about products, brands, and companies.</li> <li>Gain the skills to achieve a more efficient support organization, which can accomplish more than inefficient groups.</li> <li>Learn how the ability to provide timely, quality answers to customer issues can be the essence of supports mission and a prim...
Next Event Date
11/22/2023 10:00 AM EST
Next Event Date
11/22/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $695
VIEW DETAILS
Course ID: 314756
Customer Service Management (CSM) Fundamentals
<div><p><strong>Course Objectives</strong></p> <p>Through a combination of lecture, group discussions, lab work, and simulated environment, participants explore the core concepts and features of ServiceNow Customer Service Management (CSM) application and perform Administrative functions in their own instance.</p> <p><strong>Course Flow</strong></p> <p>During this two-day, interactive training course, students access the ServiceNow platform in their own student instance, which is a safe sandbox...
Next Event Date
09/27/2023 9:00 AM CDT
Next Event Date
09/27/2023 9:00 AM CDT
Duration
3 Days
Duration
3 Days
Price: $2400
VIEW DETAILS
Course ID: 319029
Multilevel Marketing
Multi-Level Marketing, you will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles....
Next Event Date
09/26/2023 10:00 AM EST
Next Event Date
09/26/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $499
VIEW DETAILS
Course ID: 319040
Telephone Etiquette
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper etiquette and procedures for speaking with someone on the telephone can show a great deal of professionalism as well as social knowledge....
Next Event Date
10/17/2023 10:00 AM EST
Next Event Date
10/17/2023 10:00 AM EST
Duration
n/a
Duration
n/a
Price: $499
VIEW DETAILS
Course ID: 319061
Customer Service
You will have a strong skillset in in-person and over the phone techniques, dealing with difficult customers, and generating return business....
Next Event Date
09/28/2023 10:00 AM EST
Next Event Date
09/28/2023 10:00 AM EST
Duration
n/a
Duration
n/a
Price: $499
VIEW DETAILS
Course ID: 319062
Critical Thinking
Critical Thinking will help you be a more rational and disciplined thinker. It will reduce your prejudice and bias and will provide you with a better understanding of your environment....
Next Event Date
10/13/2023 10:00 AM EST
Next Event Date
10/13/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $499
VIEW DETAILS
Course ID: 319066
Call Center Training
Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole....
Next Event Date
11/22/2023 10:00 AM EST
Next Event Date
11/22/2023 10:00 AM EST
Duration
n/a
Duration
n/a
Price: $499
VIEW DETAILS
Course ID: 319171
Train The Trainer
The Train-The-Trainer Course will offer various types of trainer’s tools to create and deliver engaging, compelling Courses that will encourage trainees to come back for more. ...
Next Event Date
11/09/2023 10:00 AM EST
Next Event Date
11/09/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $499
VIEW DETAILS
Course ID: 318770
Communication Strategies
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them....
Next Event Date
10/02/2023 9:00 AM EST
Next Event Date
10/02/2023 9:00 AM EST
Duration
n/a
Duration
n/a
Price: $395
VIEW DETAILS
Course ID: 318856
MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)
This class includes a free Microsoft exam voucher.
This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs....
Next Event Date
10/23/2023 9:00 AM EST
Next Event Date
10/23/2023 9:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 351170
Customer Support
With our “Non-Telephone Customer Support” workshop, your participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage....
Next Event Date
11/13/2023 10:00 AM EST
Next Event Date
11/13/2023 10:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $499
VIEW DETAILS
Course ID: 351173
Cross Cultural Communication
This course teaches students the basics of cross-cultural business communication.
Next Event Date
10/20/2023 10:00 AM EST
Next Event Date
10/20/2023 10:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $499
VIEW DETAILS
Course ID: 365737
Improving Project Communications and Stakeholder Management
This course, based on PMI®’s PMBOK® Guide, Sixth Edition, focuses on improving both the efficiency and effectiveness of all project-related communications, from initial planning through closure. It also examines best practices for identifying and engaging stakeholders, a critical component for successful projects. Participants will apply all course principles to a work-related case study taken directly from their work environment....
Next Event Date
10/10/2023 10:00 AM EDT
Next Event Date
10/10/2023 10:00 AM EDT
Duration
2 Days
Duration
2 Days
Price: $1785
VIEW DETAILS
Course ID: 308652
Customer Service Manager Training
Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249
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Course ID: 308651
Frontline Customer Service Representative Training
Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249
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Course ID: 273262
Essential Phone Techniques for Customer Service
Essential Phone Techniques for Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
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Course ID: 314941
Common Customer Service Legal Issues
Common Customer Service Legal Issues
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 242077
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 315102
Lending, Payments, and the Importance of Quality Customer Service
Lending, Payments, and the Importance of Quality Customer Service
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 341414
Customer Service Fraud Detection and Prevention
Customer Service Fraud Detection and Prevention
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 313723
Top Motivators for Customer Service Professionals
Top Motivators for Customer Service Professionals
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 188357
Customer Service Series
3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o...
Duration
n/a
Duration
n/a
Price: $425
VIEW DETAILS
Course ID: 314946
Common Reasons Good People Provide Bad Service
Common Reasons Good People Provide Bad Service
Duration
1 Days
Duration
1 Days
Price: $99
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Course ID: 315077
Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 260427
The Cornerstones Of Sales And Customer Service
Turn good customer service into increased sales and increased customer satisfaction. <br><br>This course shows you how to leverage your good customer service to achieve the best possible outcome: cust...
Duration
n/a
Duration
n/a
Price: $145
VIEW DETAILS
Course ID: 260400
Helping Customers Through Quality Service
Quality service is the basis of great customer service. <br><br>In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the ...
Duration
n/a
Duration
n/a
Price: $129
VIEW DETAILS
Course ID: 271330
Customer Service Fundamentals
Customer Service Fundamentals Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 309678
Customer Service Video Collection
Customer Service Video Collection
# of Courses
59
Price: $119
VIEW DETAILS
Course ID: 271355
Essentials of Customer Service
Essentials of Customer Service Bundle
# of Courses
14
Price: $289
VIEW DETAILS
Course ID: 311759
Customer Service and the Act of Listening
Customer Service and the Act of Listening
# of Courses
12
Price: $90
VIEW DETAILS
Course ID: 309855
Customer Service Management Video Collection
Customer Service Management Video Collection
# of Courses
19
Price: $69
VIEW DETAILS
Course ID: 267663
Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 267664
Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 271331
Customer Service Representative, Skills
Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139
VIEW DETAILS
Course ID: 271332
Customer Service Skills
Customer Service Skills Bundle
# of Courses
10
Price: $199
VIEW DETAILS
Course ID: 280044
Analyzing Your Customer Service
Analyzing Your Customer Service
# of Courses
18
Price: $79
VIEW DETAILS
Course ID: 252588
Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252590
Customer Service Fundamentals Part 2
Customer Service Fundamentals Part 2
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 252587
Customer Service Representative, Professionalism
Customer Service Representative, Professionalism
# of Courses
4
Price: $199
VIEW DETAILS
Course ID: 293361
Effective Customer Service Skills
Effective Customer Service Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 295397
Effective Customer Service Strategies
Effective Customer Service Strategies
# of Courses
6
Price: $219
VIEW DETAILS
Course ID: 252589
Customer Service Fundamentals Part 1
Customer Service Fundamentals Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252591
Customer Focus and Advocacy Part 1
Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252585
Frontline Call Center Skills
Frontline Call Center Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252592
Customer Focus and Advocacy Part 2
Customer Focus and Advocacy Part 2
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 293070
Essential Skills for Business Professionals
In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199
VIEW DETAILS
Course ID: 252586
Inbound Call Center Management
Inbound Call Center Management
# of Courses
7
Price: $239
VIEW DETAILS
Course ID: 252439
Managing Customer-Driven Process Improvement
Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239
VIEW DETAILS
Course ID: 267704
Skills for Working with Difficult People
Skills for Working with Difficult People Bundle
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 271362
Fundamentals of Working with Difficult People
Fundamentals of Working with Difficult People Bundle
# of Courses
7
Price: $259
VIEW DETAILS
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TrainUp.com is your one - stop source for finding virtual customer service training and courses in Detroit, Michigan. TrainUp.com currently lists virtual customer service courses and training in and nearby the Detroit region from 1 of the industry's leading training providers, such as New Horizons and SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
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