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Customer Service

Virtual Live Customer Service Training Classes and Remote Seminars

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.   Learn more.

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Customized Virtual Group Customer Service Training

If you've got a remote team to train, we're ready to help you get started. TrainUp.com specializes in organizing virtual live Customer Service training for teams, departments, and enterprise.

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Virtual Live Customer Service Courses and Remote Customer Support Training Classes

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.

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Customer Service Excellence: How to Win and Keep Customers
Providing customer service excellence is what will keep your customers coming back.
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
2 days
Duration
2 days
Price: $2295 VIEW DETAILS

Assertiveness Training
Gain more confidence, decisiveness and respect with assertiveness training!
# of Virtual Event(s)
10
# of Virtual Event(s)
10 EVENTS
Duration
3 days
Duration
3 days
Price: $2595 VIEW DETAILS

How to Become a Better Communicator
# of Virtual Event(s)
22
# of Virtual Event(s)
22 EVENTS
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Customer Service Excellence
# of Virtual Event(s)
22
# of Virtual Event(s)
22 EVENTS
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Strengthening Your People Skills
# of Virtual Event(s)
10
# of Virtual Event(s)
10 EVENTS
Duration
1 day
Duration
1 day
Price: $199 VIEW DETAILS

Customer Service Essentials Training
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer...
# of Virtual Event(s)
8
# of Virtual Event(s)
8 EVENTS
Duration
1 Day
Duration
1 Day
Price: $690 VIEW DETAILS

Developing Positive Assertiveness
<div><ul> <li>Develop Positive Assertiveness</li> <li>Ensure Successful Change</li> <li>Feelings: The Emotional Part of Assertiveness</li> <li>Changing Your Behaviors</li> <li>Expanding Your Assertiveness</li> <li>Assertive Power Steps</li> <li>Assertive Confrontation</li> </ul></div>...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 day
Duration
1 day
Price: $595 VIEW DETAILS

Through the Customer's Eyes
# of Virtual Event(s)
4
# of Virtual Event(s)
4 EVENTS
Duration
1 Day
Duration
1 Day
Price: $199 VIEW DETAILS

Customer Service Essentials
<b>You Will Learn How To</b><ul> <li>Adopt a confident, consistent approach that ensures great service</li> <li>Apply best practice communication techniques to connect with your customers</li> <li>Choose and apply techniques that create customer loyalty and exceed expectations</li> <li>Respond positively and constructively to customer problems</li> </ul><br/><b>Who Should Attend</b>Anyone who needs to interact effectively or build relationships with external or internal customers. This incl...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 day
Duration
1 day
Price: $517 VIEW DETAILS

How to Work Better With Difficult People
# of Virtual Event(s)
12
# of Virtual Event(s)
12 EVENTS
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Dealing With Today's Difficult Customers
# of Virtual Event(s)
16
# of Virtual Event(s)
16 EVENTS
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Excellence in Technical Customer Service
<div><ul> <li>Understand why profit is a primary objective of businesses and Support plays a role in contributing to profitability.</li> <li>Learn how Customer Support can affect customer perceptions about products, brands, and companies.</li> <li>Gain the skills to achieve a more efficient support organization, which can accomplish more than inefficient groups.</li> <li>Learn how the ability to provide timely, quality answers to customer issues can be the essence of support’s mission and a prim...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 day
Duration
1 day
Price: $695 VIEW DETAILS

Customer Service
You will have a strong skillset in in-person and over the phone techniques, dealing with difficult customers, and generating return business....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 days
Duration
1 days
Price: $395 VIEW DETAILS

Multilevel Marketing
Multi-Level Marketing, you will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles....
# of Virtual Event(s)
4
# of Virtual Event(s)
4 EVENTS
Duration
n/a
Duration
n/a
Price: $499 VIEW DETAILS

Train The Trainer
The Train-The-Trainer Course will offer various types of trainer’s tools to create and deliver engaging, compelling Courses that will encourage trainees to come back for more. ...
# of Virtual Event(s)
4
# of Virtual Event(s)
4 EVENTS
Duration
n/a
Duration
n/a
Price: $499 VIEW DETAILS

Support/ Customer Service Training
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
1 Day
Duration
1 Day
Price: $499 VIEW DETAILS

Call Center Training
Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
n/a
Duration
n/a
Price: $499 VIEW DETAILS

Telephone Etiquette
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper etiquette and procedures for speaking with someone on the telephone can show a great deal of professionalism as well as social knowledge....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
n/a
Duration
n/a
Price: $499 VIEW DETAILS

Critical Thinking
Critical Thinking will help you be a more rational and disciplined thinker. It will reduce your prejudice and bias and will provide you with a better understanding of your environment....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
n/a
Duration
n/a
Price: $499 VIEW DETAILS

TrainUp.com is your one-stop source for the best virtual customer service training and live courses nationwide. Start your search now and browse among 5 live instructor-led customer service training classes near you, from the industry's best customer service training companies such as SkillSoft, BizLibrary, and LearnKey.com TrainUp.com also lists more than 89 self-paced online customer service training courses, micro-learning videos, and eLearning bundles. If you have a team to train, we can conduct a course just for you. Check out our onsite on-site customer service training page to request a custom virtual or in-person training quote today.

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Customer Support Courses and Workshops

Ultimately, every business exists because it provides some type of service to some type of customer. Whether that service might be food for hungry workers or complex derivatives products designed to insure multi-billion dollar investments for banks, businesses survive because of the quality of their services and the quality of the interactions with their customers.

Customer service representatives are employed by many different types of companies throughout the country to serve as a direct point of contact for customers. They are responsible for ensuring that their company's customers receive an adequate level of service or help with their questions and concerns. These customers may be individual consumers or other companies, and the nature of their service needs can vary considerably.

All customer service representatives interact with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. They communicate with customers through a variety of means-either in person; by telephone, e-mail or regular mail correspondence, or fax; or even over the Internet. Some customer service representatives handle general questions and complaints, whereas others specialize in a particular area. Customer service representatives play a critical role in providing an interface between the customer and the company that employs them, and for this reason employers seek out people who are professional and will convey the company's integrity.

Recognizing the importance of customer relations, many businesses hire customer service professionals who are trained to handle any issue from client complaints to special requests. TrainUp can help businesses and individuals find customer service training programs to help teach the skills necessary to deal with the issues that are likely arise in their industry.

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