Your Career
Training Marketplace

Questions? Call Toll-Free: 1-866-540-9677

Customer Service

Virtual Live Customer Service Training Classes and Remote Seminars

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.   Learn more.

Read More

Read Less

Customized Virtual Group Customer Service Training

If you've got a remote team to train, we're ready to help you get started. TrainUp.com specializes in organizing virtual live Customer Service training for teams, departments, and enterprise.

Send a Training Request

Virtual Live Customer Service Courses and Remote Customer Support Training Classes

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.

Request Customer Service On-Site Training. We bring the best instructors to you.

Turning Difficult Customers into Loyal Fans

Ready to Turn Your Toughest Customers into Your Biggest Fans? That may seem like a fantasy, but imagine how amazing it would be to wrap a difficult customer interaction feeling helpful, present, and objective. In less than one hour, we’ll equip participants with the skills and mindset needed to transform challenging customer interactions into opportunities for growth, satisfaction, and loyalty. ...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Emotional Intelligence Building Empathy Skills

"Building Empathy Skills" is an empowering and introspective workshop designed to equip participants with the essential skills and techniques necessary to become a positive influence with those they lead and engage with daily....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Customer Service Making the Connection

We have all heard stories of mediocre at best (and awful at worst) customer service. However, there are also many examples of organizations who use simple, thoughtful strategies to provide their customers exemplary service. This course will help you make the connection needed for exceptional service....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Customer Service Excellence: How to Win and Keep Customers

<p>Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
# of Virtual Event(s)
5
# of Virtual Event(s)
5 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2295 VIEW DETAILS

Assertiveness Training

In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
# of Virtual Event(s)
4
# of Virtual Event(s)
4 EVENTS
Duration
3 Days
Duration
3 Days
Price: $2595 VIEW DETAILS

How to Become a Better Communicator

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
# of Virtual Event(s)
16
# of Virtual Event(s)
16 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Dealing With Today's Difficult Customers

This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
# of Virtual Event(s)
14
# of Virtual Event(s)
14 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Customer Service Essentials Training

Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $750 VIEW DETAILS

How to Work Better With Difficult People

This LIVE, virtual course will show you how to deal effectively with toxic co-workers.
# of Virtual Event(s)
8
# of Virtual Event(s)
8 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

This class includes a free Microsoft exam voucher. This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first ...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Handling Difficult Customers Training

The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Excellence In Service Training: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $1295 VIEW DETAILS

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them....
# of Virtual Event(s)
4
# of Virtual Event(s)
4 EVENTS
Duration
n/a
Duration
n/a
Price: $395 VIEW DETAILS

Customer Service

You will have a strong skillset in in-person and over the phone techniques, dealing with difficult customers, and generating return business....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $395 VIEW DETAILS

TrainUp.com is your one-stop source for the best virtual customer service training and live courses nationwide. Start your search now and browse among 5 live instructor-led customer service training classes near you, from the industry's best customer service training companies such as SkillSoft, BizLibrary, and LearnKey.com TrainUp.com also lists more than 89 self-paced online customer service training courses, micro-learning videos, and eLearning bundles. If you have a team to train, we can conduct a course just for you. Check out our onsite on-site customer service training page to request a custom virtual or in-person training quote today.

Image

Request Customer Service On-Site Training. We bring the best instructors to you.

Customer Support Courses and Workshops

Customer service is one of the most important factors for businesses as customer service directly impacts customers and potential revenue. Quality customer service ensures that a company's customers will receive exceptional service or help with their questions and concerns, which in turn creates more opportunities for the company.  Customer service representatives engage with customers to provide information in response to inquiries about products or services and resolve complaints. Communication with customers plays a critical role in providing an interface between the consumer and the company in an integral manner.  By recognizing the importance of customer relations, many businesses place the future of their business in the hands of customer service to generate repeat business and future revenue. 

Request Information

Can't find what you're looking for? Our team responds within 30 minutes. Ask about getting $250 off your first on-site training.

Join The 50,000+ Companies That Have Purchased Training from TrainUp.com

  • 50K+ Companies Trained

    Including 90% Of Fortune 500 Companies Have Purchased Training With TrainUp.com

  • 300K+ Courses & Videos

    Live Instructor-Led (Classroom & Virtual), Self-Paced E-learning & Custom OnSite Training Solutions From Leading Training Providers

  • 800+ Expert Instructors

    Industry-Leading Subject Matter Experts (SMEs).Tenured &
    Award-Winning Instructor Network