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Customer Service

Virtual Live Customer Service Training Classes and Remote Seminars

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.   Learn more.

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Customized Virtual Group Customer Service Training

If you've got a remote team to train, we're ready to help you get started. TrainUp.com specializes in organizing virtual live Customer Service training for teams, departments, and enterprise.

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Virtual Live Customer Service Courses and Remote Customer Support Training Classes

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.

Request Customer Service On-Site Training. We bring the best instructors to you.

Customer Service Institute

Master the essential principles of customer service within a blended learning community and start developing your new skills now. Develop new skills in prioritization, active listening, critical thinking and more....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $995 VIEW DETAILS

Emotional Intelligence Building Empathy Skills

"Building Empathy Skills" is an empowering and introspective workshop designed to equip participants with the essential skills and techniques necessary to become a positive influence with those they lead and engage with daily....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Customer Service Making the Connection

We have all heard stories of mediocre at best (and awful at worst) customer service. However, there are also many examples of organizations who use simple, thoughtful strategies to provide their customers exemplary service. This course will help you make the connection needed for exceptional service....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Assertiveness Training

In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
3 Days
Duration
3 Days
Price: $2595 VIEW DETAILS

Customer Service Excellence: How to Win and Keep Customers

<p>Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2295 VIEW DETAILS

How to Become a Better Communicator

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
# of Virtual Event(s)
12
# of Virtual Event(s)
12 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

How to Work Better With Difficult People

This LIVE, virtual course will show you how to deal effectively with toxic co-workers.
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Customer Service Essentials Training

Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $750 VIEW DETAILS

Dealing With Today's Difficult Customers

This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
# of Virtual Event(s)
12
# of Virtual Event(s)
12 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Understanding and Improving Assertiveness

Enhance your communication skills and self-confidence with our course, "Understanding and Improving Assertiveness." Learn practical techniques to express yourself effectively and navigate interpersonal interactions with confidence....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $169 VIEW DETAILS

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

This class includes a free Microsoft exam voucher. This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs....
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $695 VIEW DETAILS

Building Effective Workplace Relationships

Building Effective Workplace Relationships is a comprehensive course designed to enhance interpersonal skills and foster positive colleague connections. Participants will learn practical communication, collaboration, and conflict-resolution strategies to create a harmonious work environment....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
n/a
Duration
n/a
Price: $149 VIEW DETAILS

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them....
# of Virtual Event(s)
8
# of Virtual Event(s)
8 EVENTS
Duration
n/a
Duration
n/a
Price: $495 VIEW DETAILS

TrainUp.com is your one-stop source for the best virtual customer service training and live courses nationwide. Start your search now and browse among 5 live instructor-led customer service training classes near you, from the industry's best customer service training companies such as SkillSoft, BizLibrary, and LearnKey.com TrainUp.com also lists more than 89 self-paced online customer service training courses, micro-learning videos, and eLearning bundles. If you have a team to train, we can conduct a course just for you. Check out our onsite on-site customer service training page to request a custom virtual or in-person training quote today.

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Customer Support Courses and Workshops

Customer service is one of the most important factors for businesses as customer service directly impacts customers and potential revenue. Quality customer service ensures that a company's customers will receive exceptional service or help with their questions and concerns, which in turn creates more opportunities for the company.  Customer service representatives engage with customers to provide information in response to inquiries about products or services and resolve complaints. Communication with customers plays a critical role in providing an interface between the consumer and the company in an integral manner.  By recognizing the importance of customer relations, many businesses place the future of their business in the hands of customer service to generate repeat business and future revenue. 

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