Course ID: 292685
Developing Positive Relationships at Work Training
The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595
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Course ID: 292544
Excellence In Service: Basic through Advanced
In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
2 Days
Duration
2 Days
Price: $1395
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Course ID: 312485
Handling Difficult Customers Training
The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye. Even if you have strong interpersonal skills and common goals, conflict can happen. Make sure you know how find common ground, calm emotions and forge a productive path forward....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595
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Course ID: 292590
Quality Customer Service Training
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas:
1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
TrainUp.com is your one-stop source for the best virtual customer service training and live courses nationwide. Start your search now and browse among 5 live instructor-led customer service training classes near you, from the industry's best customer service training companies such as SkillSoft, BizLibrary, and LearnKey.com TrainUp.com also lists more than 89 self-paced online customer service training courses, micro-learning videos, and eLearning bundles. If you have a team to train, we can conduct a course just for you. Check out our onsite on-site customer service training page to request a custom virtual or in-person training quote today.
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