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Customer Service

Virtual Live Customer Service Training Classes and Remote Seminars

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.   Learn more.

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Customized Virtual Group Customer Service Training

If you've got a remote team to train, we're ready to help you get started. TrainUp.com specializes in organizing virtual live Customer Service training for teams, departments, and enterprise.

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Virtual Live Customer Service Courses and Remote Customer Support Training Classes

Listing 11 live customer service training courses delivered remotely. Our virtual customer support training is live and interactive.

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How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Providing Outstanding Customer Service
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $795 VIEW DETAILS

Interpersonal Communication for Project Leaders
Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
570 Minutes
Duration
570 Minutes
Price: $795 VIEW DETAILS

MS-721T00 Plan, configure, and manage collaboration communications systems with Microsoft Teams
This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course......
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
2400 Minutes
Duration
2400 Minutes
Price: $2995 VIEW DETAILS

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
480 Minutes
Duration
480 Minutes
Price: $695 VIEW DETAILS

Effective Strategies for Handling Difficult Customers Training

Turn your challenging interactions into positive customer experiences.
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $695 VIEW DETAILS

Customer Service Excellence for Team Members
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
1 Days
Duration
1 Days
Price: $179 VIEW DETAILS

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Crisis Communication for Leaders
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Excellence In Service: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
2 Days
Duration
2 Days
Price: $1395 VIEW DETAILS

Client and Customer Service Skills: Making the Connection

Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....
# of Virtual Event(s)
5
# of Virtual Event(s)
5 EVENTS
Duration
n/a
Duration
n/a
Price: $695 VIEW DETAILS

Communicating With Empathy
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Excellence in Technical Customer Service Training
As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...
# of Virtual Event(s)
5
# of Virtual Event(s)
5 EVENTS
Duration
2 Days
Duration
2 Days
Price: $695 VIEW DETAILS

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Day
Duration
1 Day
Price: $695 VIEW DETAILS

Essential Communication Skills for Technical Professionals
If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Dealing With Today's Difficult Customers
This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
1 Days
Duration
1 Days
Price: $179 VIEW DETAILS

Providing Outstanding Customer Service
This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $795 VIEW DETAILS

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
# of Virtual Event(s)
5
# of Virtual Event(s)
5 EVENTS
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

TrainUp.com is your one-stop source for the best virtual customer service training and live courses nationwide. Start your search now and browse among 5 live instructor-led customer service training classes near you, from the industry's best customer service training companies such as SkillSoft, BizLibrary, and LearnKey.com TrainUp.com also lists more than 89 self-paced online customer service training courses, micro-learning videos, and eLearning bundles. If you have a team to train, we can conduct a course just for you. Check out our onsite on-site customer service training page to request a custom virtual or in-person training quote today.

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Customer Support Courses and Workshops

Customer service is one of the most important factors for businesses as customer service directly impacts customers and potential revenue. Quality customer service ensures that a company's customers will receive exceptional service or help with their questions and concerns, which in turn creates more opportunities for the company.  Customer service representatives engage with customers to provide information in response to inquiries about products or services and resolve complaints. Communication with customers plays a critical role in providing an interface between the consumer and the company in an integral manner.  By recognizing the importance of customer relations, many businesses place the future of their business in the hands of customer service to generate repeat business and future revenue. 

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