Customer Service Training Classes and Seminars In Charlotte, NC
TrainUp.com Lists 1 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections
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Customer Service Training in Charlotte, NC - Customer Support Classes
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Charlotte, North Carolina. TrainUp.com currently lists virtual customer service courses and training in and nearby the Charlotte region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
TrainUp.com is your one - stop source for finding virtual customer service training and courses in Charlotte, North Carolina. TrainUp.com currently lists virtual customer service courses and training in and nearby the Charlotte region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Instructor-Led
Live Training
(18 Classes)
Self-Paced Courses
(161 eLearning Courses)
& Video Collections
(47 Bundles)
Up to 37% off Training
Live Training
(18 Classes)
Live Training(18 Results)
Individual OnlineSelf-Paced Courses
(161 eLearning Courses)
online Courses(161 Results)
E-learning bundles& Video Collections
(47 Bundles)
E-learning Collections(47 Results)
SPECIAL PROMOUp to 37% off Training
SPECIAL PROMOUp to 37% off Training
Course ID: 190945
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
Next Event Date
11/20/2026 12:00 AM CST
Next Event Date
11/20/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 268484
Providing Outstanding Customer Service
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
Next Event Date
12/03/2026 9:00 AM CST
Next Event Date
12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795
VIEW DETAILS
Course ID: 369500
Interpersonal Communication for Project Leaders
Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......
Next Event Date
12/07/2026 9:30 AM CST
Next Event Date
12/07/2026 9:30 AM CST
Duration
570 Minutes
Duration
570 Minutes
Price: $795
VIEW DETAILS
Course ID: 381351
Customer Service: Transforming Unhappy Customers
De-escalate Tension. Restore Trust. Turn Friction into Advocacy.
Next Event Date
07/14/2027 5:30 PM
Next Event Date
07/14/2027 5:30 PM
Duration
n/a
Duration
n/a
Price: $249
VIEW DETAILS
Course ID: 381352
The Customer First Mindset
Drive Loyalty. Break Silos. Master’s Strategic Service.
Next Event Date
08/24/2027 1:00 PM
Next Event Date
08/24/2027 1:00 PM
Duration
n/a
Duration
n/a
Price: $249
VIEW DETAILS
Course ID: 381353
The Listening Edge: From Hearing to Understanding
Move Beyond Hearing. Master Active Understanding. Elevate Workplace Performance.
Next Event Date
04/13/2027 10:00 AM
Next Event Date
04/13/2027 10:00 AM
Duration
n/a
Duration
n/a
Price: $249
VIEW DETAILS
Course ID: 381354
Transforming Customer Complaints into Wins
Convert Dissatisfaction. Rebuild Trust. Drive Strategic Growth.
Next Event Date
05/11/2027 1:00 PM
Next Event Date
05/11/2027 1:00 PM
Duration
n/a
Duration
n/a
Price: $299
VIEW DETAILS
Course ID: 369778
Next Event Date
11/17/2026 12:00 AM CST
Next Event Date
11/17/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 381306
Next Event Date
12/03/2026 12:00 AM CST
Next Event Date
12/03/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 369065
Client and Customer Service Skills: Making the Connection
Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....
Next Event Date
02/16/2027 10:00 AM
Next Event Date
02/16/2027 10:00 AM
Duration
n/a
Duration
n/a
Price: $695
VIEW DETAILS
Course ID: 312485
Effective Strategies for Handling Difficult Customers Training
Turn your challenging interactions into positive customer experiences.
Next Event Date
02/11/2027 10:00 AM
Next Event Date
02/11/2027 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $695
VIEW DETAILS
Course ID: 352612
Essential Communication Skills for Technical Professionals
If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
Next Event Date
11/18/2026 12:00 AM CST
Next Event Date
11/18/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 366525
Providing Outstanding Customer Service
This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....
Next Event Date
12/03/2026 9:00 AM CST
Next Event Date
12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795
VIEW DETAILS
Course ID: 292544
Excellence In Service: Basic through Advanced
In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
Next Event Date
12/16/2026 10:00 AM
Next Event Date
12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $1395
VIEW DETAILS
Course ID: 292685
Developing Positive Relationships at Work Training
The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
Next Event Date
12/07/2026 10:00 AM
Next Event Date
12/07/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 292590
Quality Customer Service Training
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas:
1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
Next Event Date
11/18/2026 10:00 AM
Next Event Date
11/18/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 310908
Customer Service Excellence for Team Members
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
Next Event Date
11/24/2026 12:00 AM CST
Next Event Date
11/24/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $179
VIEW DETAILS
Course ID: 311309
Excellence in Technical Customer Service Training
As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...
Next Event Date
12/16/2026 10:00 AM
Next Event Date
12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $695
VIEW DETAILS
Course ID: 315077
Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 315102
Lending, Payments, and the Importance of Quality Customer Service
Lending, Payments, and the Importance of Quality Customer Service
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 242077
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 341414
Customer Service Fraud Detection and Prevention
Customer Service Fraud Detection and Prevention
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 313723
Top Motivators for Customer Service Professionals
Top Motivators for Customer Service Professionals
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 188357
Customer Service Series
3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o...
Duration
n/a
Duration
n/a
Price: $425
VIEW DETAILS
Course ID: 314946
Common Reasons Good People Provide Bad Service
Common Reasons Good People Provide Bad Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 260427
The Cornerstones Of Sales And Customer Service
Turn good customer service into increased sales and increased customer satisfaction. <br><br>This course shows you how to leverage your good customer service to achieve the best possible outcome: cust...
Duration
n/a
Duration
n/a
Price: $145
VIEW DETAILS
Course ID: 372073
Customer Service: Reading Physical and Verbal Cues
This is a branching scene. Pharmacist Katrina Lee is having a busy day. When a regular customer comes in to have a prescription filled, Lee notices that there seems to be something on her mind. Should she take the time to dig deeper and attempt to decipher this customer’s physical and verbal cues? WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought provoking situation. The branching scenarios are interactive and......
Duration
5 Minutes
Duration
5 Minutes
Price: $70
VIEW DETAILS
Course ID: 314204
Preparing Your Customer Service Team for Multiple Calls and Customers
Preparing Your Customer Service Team for Multiple Calls and Customers
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 260400
Helping Customers Through Quality Service
Quality service is the basis of great customer service. <br><br>In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the ...
Duration
n/a
Duration
n/a
Price: $129
VIEW DETAILS
Course ID: 372074
Customer Service: Taking Time With a Difficult Customer
This is a branching scene that takes place in the home of a study participant for a University Hospital. Megan, a research assistant working on the study, is having a difficult time interviewing the participant. She must decide if she will take the time to work with the participant, or just rush through the interview. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios......
Duration
4 Minutes
Duration
4 Minutes
Price: $70
VIEW DETAILS
Course ID: 292846
Make Every Employee a Customer Experience Champion
This webinar provides tools and insights to help you better understand what your customer wants and needs....
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 267664
Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 271331
Customer Service Representative, Skills
Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139
VIEW DETAILS
Course ID: 267663
Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 271332
Customer Service Skills
Customer Service Skills Bundle
# of Courses
10
Price: $199
VIEW DETAILS
Course ID: 271330
Customer Service Fundamentals
Customer Service Fundamentals Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 309678
Customer Service Video Collection
Customer Service Video Collection
# of Courses
59
Price: $119
VIEW DETAILS
Course ID: 271355
Essentials of Customer Service
Essentials of Customer Service Bundle
# of Courses
14
Price: $289
VIEW DETAILS
Course ID: 311759
Customer Service and the Act of Listening
Customer Service and the Act of Listening
# of Courses
12
Price: $90
VIEW DETAILS
Course ID: 309855
Customer Service Management Video Collection
Customer Service Management Video Collection
# of Courses
19
Price: $69
VIEW DETAILS
Course ID: 362528
Delivering Outstanding Customer Service
Working at a customer support center or help desk environment can be challenging.
# of Courses
8
Price: $199
VIEW DETAILS
Course ID: 252590
Customer Service Fundamentals Part 2
Customer Service Fundamentals Part 2
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 252587
Customer Service Representative, Professionalism
Customer Service Representative, Professionalism
# of Courses
4
Price: $199
VIEW DETAILS
Course ID: 293361
Effective Customer Service Skills
Effective Customer Service Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 295397
Effective Customer Service Strategies
Effective Customer Service Strategies
# of Courses
6
Price: $219
VIEW DETAILS
Course ID: 252589
Customer Service Fundamentals Part 1
Customer Service Fundamentals Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252588
Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 381261
Customer Service and Call Etiquette
Learn essential customer service and call etiquette skills to handle customer interactions professionally and effectively. Improve communication, active listening, call handling, problem-solving, and ...
# of Courses
12
Price: $249
VIEW DETAILS
Course ID: 280044
Analyzing Your Customer Service
Analyzing Your Customer Service
# of Courses
18
Price: $79
VIEW DETAILS
Course ID: 252591
Customer Focus and Advocacy Part 1
Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252585
Frontline Call Center Skills
Frontline Call Center Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 309827
Customer Focus Video Collection
Customer Focus Video Collection
# of Courses
21
Price: $79
VIEW DETAILS
Course ID: 293070
Essential Skills for Business Professionals
In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199
VIEW DETAILS
Course ID: 252586
Inbound Call Center Management
Inbound Call Center Management
# of Courses
7
Price: $239
VIEW DETAILS
Course ID: 252439
Managing Customer-Driven Process Improvement
Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239
VIEW DETAILS
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TrainUp.com is your one - stop source for finding virtual customer service training and courses in Charlotte, North Carolina. TrainUp.com currently lists virtual customer service courses and training in and nearby the Charlotte region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
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