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Customer Service

Customer Service Training Classes and Seminars In Kansas City, MO

TrainUp.com Lists 1 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections

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Customer Service Training in Kansas City, MO - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Kansas City, Missouri. TrainUp.com currently lists virtual customer service courses and training in and nearby the Kansas City region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Request Customer Service On-Site Training. We bring the best instructors to you.

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Kansas City, Missouri. TrainUp.com currently lists virtual customer service courses and training in and nearby the Kansas City region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Customer Service Excellence

Transform your team to extraordinary with Customer Service Excellence. This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer. Participants enrolled in this highly interactive, virtual workshop will learn how to strive for an extraordinary customer experience every time by mastering the guiding principles of customer service....
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Next Event Date
06/25/2021 1:00 PM CST
Next Event Date
06/25/2021 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Customer Service Excellence: How to Win and Keep Customers

Providing customer service excellence is what will keep your customers coming back.
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Next Event Date
10/25/2021 10:00 AM EST
Next Event Date
10/25/2021 10:00 AM EST
Duration
2 days
Duration
2 days
Price: $2095 VIEW DETAILS

Assertiveness Training

Gain more confidence, decisiveness and respect with assertiveness training!
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Next Event Date
08/04/2021 9:00 AM EST
Next Event Date
08/04/2021 9:00 AM EST
Duration
3 days
Duration
3 days
Price: $2345 VIEW DETAILS

How to Become a Better Communicator

The How to Become a Better Communicator Seminar
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Next Event Date
06/25/2021 1:00 PM CST
Next Event Date
06/25/2021 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Dynamics 365 for customer engagement for customer services -MB-230T01

Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. our team of globally recognized experts take students step by step, from creating cases, to interacting with customers to resolving those cases. Once those cases are resolved, Students will learn from data analysis the key details to help reso...
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08/09/2021 10:00 AM EST
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08/09/2021 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $2095 VIEW DETAILS

Microsoft Dynamics 365 Customer Service Training (MB-230)

<b>Important Course Information</b><ul class="accordion"> <li> <h3>Software/Tools</h3> <div> <p>Dynamics</p> </div> </li> <li> <h3>Requirements</h3> <div> <p>This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.</p> </div> </li> <li> <h3>Who Should Attend This Course</h3> <div> <p>A Dynamics 365 Customer Service Functional Consul...
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Next Event Date
08/18/2021 9:00 AM EDT
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08/18/2021 9:00 AM EDT
Duration
3 days
Duration
3 days
Price: $2650 VIEW DETAILS

Strengthening Your People Skills

Strengthening Your People Skills
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06/24/2021 1:00 PM CST
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06/24/2021 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $199 VIEW DETAILS

How to Work Better With Difficult People

How to Work Better With Difficult People
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Next Event Date
07/12/2021 1:00 PM CST
Next Event Date
07/12/2021 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Excellence in Customer Service (Basic)

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course,...
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Next Event Date
07/27/2021 8:00 AM CST
Next Event Date
07/27/2021 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Customer Service Management (CSM) Implementation

In this 2-day interactive course attendees cover the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Customer Service Management (CSM) implementation. Students will learn and practice various tactical skills and strategies that will prepare them to implement CSM. Through lectures, group discussion, and hands-on labs, participants build oná existing knowledge and skills by applying implementation best practices. Course topics include...
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Next Event Date
06/29/2021 10:00 AM EST
Next Event Date
06/29/2021 10:00 AM EST
Duration
2 days
Duration
2 days
Price: $1700 VIEW DETAILS

Handling Difficult Customers

The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye. Even if you have strong interpersonal skills and common goals, conflict can happen. Make sure you know how find common ground, calm emotions and forge a productive path forward....
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Next Event Date
06/24/2021 10:00 AM EST
Next Event Date
06/24/2021 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $595 VIEW DETAILS

Excellence in Technical Customer Service

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. You will also need to respond to customer service queries via a re...
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06/25/2021 10:00 AM EST
Next Event Date
06/25/2021 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $595 VIEW DETAILS

Dealing With Today's Difficult Customers

Dealing With Today's Difficult Customers
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Next Event Date
07/16/2021 1:00 PM CST
Next Event Date
07/16/2021 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
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08/05/2021 8:00 AM CST
Next Event Date
08/05/2021 8:00 AM CST
Duration
2 days
Duration
2 days
Price: $1500 VIEW DETAILS

Handling a Difficult Customer

In this course, students will gain a valuable skill set to deal with difficult customers in various situations....
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07/07/2021 8:00 AM CST
Next Event Date
07/07/2021 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service

Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with...
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Next Event Date
08/30/2021 8:00 AM CST
Next Event Date
08/30/2021 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $2085 VIEW DETAILS

Quality Customer Service

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last...
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Next Event Date
09/15/2021 10:00 AM
Next Event Date
09/15/2021 10:00 AM
Duration
1 day
Duration
1 day
Price: $495 VIEW DETAILS

Customer Service – Handling Unhappy Customers

Customer Service – Handling Unhappy Customers
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Next Event Date
06/25/2021 3:30 PM EST
Next Event Date
06/25/2021 3:30 PM EST
Duration
1 day
Duration
1 day
Price: $200 VIEW DETAILS

Dealing With Difficult Customers

Learn how to diminish customer issues and create a happier, more rewarding customer culture. There are times when customers seem exceedingly unreasonable in their requests....
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Next Event Date
07/15/2021 1:00 PM ET
Next Event Date
07/15/2021 1:00 PM ET
Duration
1 day
Duration
1 day
Price: $99 VIEW DETAILS

Walk in Your Customer's Shoes: Empathy Skills and Techniques

Understand how to deliver exceptional customer service using empathy. When we desire to increase customer satisfaction, we need to build trust with others by showing them that we know how they feel....
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1
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1
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Next Event Date
07/20/2021 1:00 PM ET
Next Event Date
07/20/2021 1:00 PM ET
Duration
1 day
Duration
1 day
Price: $99 VIEW DETAILS

Handling Difficult Customers

The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye....
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1
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1
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1
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Next Event Date
06/24/2021 10:00 AM EDT
Next Event Date
06/24/2021 10:00 AM EDT
Duration
1 day
Duration
1 day
Price: $495 VIEW DETAILS

Handling a Difficult Customer

In this course, students will gain a valuable skill set to deal with difficult customers in various situations....
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1
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1
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1
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Next Event Date
06/23/2021 9:00 AM EST
Next Event Date
06/23/2021 9:00 AM EST
Duration
1 days
Duration
1 days
Price: $395 VIEW DETAILS

Excellence in Technical Customer Service

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner....
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1
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1
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1
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Next Event Date
06/25/2021 10:00 AM EST
Next Event Date
06/25/2021 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $595 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Customer Service Manager Training

Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249 VIEW DETAILS
Duration
31 minutes
Duration
31 minutes
Price: $74 VIEW DETAILS

Frontline Customer Service Representative Training

Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249 VIEW DETAILS
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
32 minutes
Duration
32 minutes
Price: $74 VIEW DETAILS
Duration
24 minutes
Duration
24 minutes
Price: $74 VIEW DETAILS
Duration
27 minutes
Duration
27 minutes
Price: $74 VIEW DETAILS
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS
Duration
29 minutes
Duration
29 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS
Duration
n/a
Duration
n/a
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
176 minutes
Duration
176 minutes
Price: $74 VIEW DETAILS
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Customer Service Fundamentals

Customer Service Fundamentals Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Customer Service Essential Skills Part 1

Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service Essential Skills Part 2

Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Customer Service Representative, Skills

Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Customer Service Representative, Process

Customer Service Representative, Process
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service Fundamentals Part 2

Customer Service Fundamentals Part 2
# of Courses
4
Price: $169 VIEW DETAILS

Customer Service Management Video Collection

Customer Service Management Video Collection
# of Courses
19
Price: $69 VIEW DETAILS

Customer Service and the Act of Listening

Customer Service and the Act of Listening
# of Courses
12
Price: $90 VIEW DETAILS

Customer Service Representative, Professionalism

Customer Service Representative, Professionalism
# of Courses
4
Price: $199 VIEW DETAILS

Effective Customer Service Skills

Effective Customer Service Skills
# of Courses
5
Price: $171 VIEW DETAILS

Customer Service Video Collection

Customer Service Video Collection
# of Courses
59
Price: $119 VIEW DETAILS

Effective Customer Service Strategies

Effective Customer Service Strategies
# of Courses
6
Price: $193 VIEW DETAILS

Customer Service Fundamentals Part 1

Customer Service Fundamentals Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Customer Focus and Advocacy Part 1

Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Frontline Call Center Skills

Frontline Call Center Skills
# of Courses
5
Price: $199 VIEW DETAILS

Customer Focus and Advocacy Part 2

Customer Focus and Advocacy Part 2
# of Courses
4
Price: $169 VIEW DETAILS

Managing Customer-Driven Process Improvement

Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239 VIEW DETAILS

Inbound Call Center Management

Inbound Call Center Management
# of Courses
7
Price: $239 VIEW DETAILS

Essential Skills for Business Professionals

In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199 VIEW DETAILS

Customer Focus

Customer Focus Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Unconscious Bias

Unconscious Bias Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Unconscious Bias and Diversity

Unconscious Bias and Diversity Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Skills for Working with Difficult People

Skills for Working with Difficult People Bundle
# of Courses
4
Price: $169 VIEW DETAILS

Fundamentals of Working with Difficult People

Fundamentals of Working with Difficult People Bundle
# of Courses
7
Price: $259 VIEW DETAILS

Working with Difficult People in the Workplace

Working with Difficult People in the Workplace
# of Courses
3
Price: $119 VIEW DETAILS

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TrainUp.com is your one - stop source for finding virtual customer service training and courses in Kansas City, Missouri. TrainUp.com currently lists virtual customer service courses and training in and nearby the Kansas City region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

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