Customer Service Training Classes and Seminars In West Palm Beach, FL
TrainUp.com Lists 0 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections
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Customer Service Training in West Palm Beach, FL - Customer Support Classes
TrainUp.com is your one - stop source for finding virtual customer service training and courses in West Palm Beach, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the West Palm Beach region from 0 of the industry's leading training providers, such as . Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
TrainUp.com is your one - stop source for finding virtual customer service training and courses in West Palm Beach, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the West Palm Beach region from 0 of the industry's leading training providers, such as . Can't find the course you need? Consider an online customer service course or contact us for assistance.
Instructor-Led
Live Training
(32 Classes)
Self-Paced Courses
(70 eLearning Courses)
& Video Collections
(37 Bundles)
Up to 37% off Training
Live Training
(32 Classes)
Live Training(32 Results)
Individual OnlineSelf-Paced Courses
(70 eLearning Courses)
online Courses(70 Results)
E-learning bundles& Video Collections
(37 Bundles)
E-learning Collections(37 Results)
SPECIAL PROMOUp to 37% off Training
SPECIAL PROMOUp to 37% off Training
Course ID: 314756
Customer Service Management (CSM) Fundamentals
<div><p><strong>Course Objectives</strong></p> <p>Through a combination of lecture, group discussions, lab work, and simulated environment, participants explore the core concepts and features of ServiceNow Customer Service Management (CSM) application and perform Administrative functions in their own instance.</p> <p><strong>Course Flow</strong></p> <p>During this two-day, interactive training course, students access the ServiceNow platform in their own student instance, which is a safe sandbox...
Next Event Date
04/17/2023 10:00 AM EST
Next Event Date
04/17/2023 10:00 AM EST
Duration
3 Days
Duration
3 Days
Price: $2400
VIEW DETAILS
Course ID: 243748
Customer Service Excellence: How to Win and Keep Customers
<p>Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
Next Event Date
06/05/2023 10:00 AM ET
Next Event Date
06/05/2023 10:00 AM ET
Duration
2 Days
Duration
2 Days
Price: $2295
VIEW DETAILS
Course ID: 243797
Assertiveness Training
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
Next Event Date
04/12/2023 9:00 AM ET
Next Event Date
04/12/2023 9:00 AM ET
Duration
3 Days
Duration
3 Days
Price: $2595
VIEW DETAILS
Course ID: 190945
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
Next Event Date
03/27/2023 1:00 PM CST
Next Event Date
03/27/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
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Course ID: 314982
Excellence in Service Training: Basic through Advanced
<div><p>Upon successful completion of the Excellence In Service Training course, you will understand:</p> <ul> <li>Customer interaction and expectations</li> <li>How your attitude and attention can make or break your customer relationships</li> <li>How to handle dissatisfied customers</li> <li>Dealing with and managing stress in service situations</li> <li>Telephone skills and E-mail etiquette</li> <li>Monitoring and managing service standards</li> <li>Customer Service Team training and empowerm...
Next Event Date
05/15/2023 10:00 AM EST
Next Event Date
05/15/2023 10:00 AM EST
Duration
2 Days
Duration
2 Days
Price: $1395
VIEW DETAILS
Course ID: 314451
Customer Service Management (CSM) Implementation
<div><p><strong>Course Format:</strong></p> <p>ServiceNow Customer Service Management Implementation is a 2-day course taught both as Instructor-led training (ILT) and Virtual Instructor-led training (VILT) in multiple time zones throughout the world.</p> <p><strong>Demonstrations:</strong></p> <p>Multiple demonstrations are provided throughout the course to aid students in visualizing the lecture concepts.</p> <p><strong>Hands-On:</strong></p> <p>Extensive hands-on exercises are included with e...
Next Event Date
03/23/2023 10:00 AM EST
Next Event Date
03/23/2023 10:00 AM EST
Duration
2 Days
Duration
2 Days
Price: $1700
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Course ID: 314511
Dealing With Today's Difficult Customers
This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
Next Event Date
03/23/2023 1:00 PM CST
Next Event Date
03/23/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
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Course ID: 314514
How to Work Better With Difficult People
This LIVE, virtual course will show you how to deal effectively with toxic co-workers.
Next Event Date
03/23/2023 1:00 PM CST
Next Event Date
03/23/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 314573
Quality Customer Service Training
<div><p>Upon successful completion of the Quality Customer Service Training course, you will be able to:</p> <ul> <li>Explore the concepts and benefits of extraordinary customer service</li> <li>Set extraordinary customer service standards for your area</li> <li>Identify ways of building customer rapport</li> <li>Improve your listening skills</li> <li>Take control of every call</li> <li>Say no in a positive way</li> <li>Remain calm when the customer is upset</li> <li>Cool down a hot customer<...
Next Event Date
03/27/2023 10:00 AM EST
Next Event Date
03/27/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 314582
Handling Difficult Customers
<div><ul> <li>How You Perceive Difficult Customers</li> <li>The Power of a Difficult Customers</li> <li>Strategies for Dealing with Difficult Customers</li> <li>How to Communicate with Unsatisfied Clients</li> <li>Leading a Difficult Customer to a Better Outcome</li> </ul></div>...
Next Event Date
06/20/2023 10:00 AM EST
Next Event Date
06/20/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $595
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Course ID: 314584
Excellence in Technical Customer Service
<div><ul> <li>Understand why profit is a primary objective of businesses and Support plays a role in contributing to profitability.</li> <li>Learn how Customer Support can affect customer perceptions about products, brands, and companies.</li> <li>Gain the skills to achieve a more efficient support organization, which can accomplish more than inefficient groups.</li> <li>Learn how the ability to provide timely, quality answers to customer issues can be the essence of supports mission and a prim...
Next Event Date
03/23/2023 10:00 AM EST
Next Event Date
03/23/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $695
VIEW DETAILS
Course ID: 310908
Customer Service Excellence
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
Next Event Date
04/05/2023 1:00 PM CST
Next Event Date
04/05/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 307128
Microsoft Dynamics 365 Customer Service Training (MB-230)
Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success...
Next Event Date
05/17/2023 9:00 AM EDT
Next Event Date
05/17/2023 9:00 AM EDT
Duration
3 Days
Duration
3 Days
Price: $2650
VIEW DETAILS
Course ID: 352612
Leadership & Communication Skills for Tech Pros
If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
Next Event Date
03/28/2023 1:00 PM CST
Next Event Date
03/28/2023 1:00 PM CST
Duration
1 Days
Duration
1 Days
Price: $199
VIEW DETAILS
Course ID: 351170
Customer Support
With our “Non-Telephone Customer Support” workshop, your participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage....
Next Event Date
04/11/2023 10:00 AM EST
Next Event Date
04/11/2023 10:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $499
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Course ID: 351173
Cross Cultural Communication
This course teaches students the basics of cross-cultural business communication.
Next Event Date
03/22/2023 10:00 AM EST
Next Event Date
03/22/2023 10:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $499
VIEW DETAILS
Course ID: 311309
Excellence in Technical Customer Service Training
As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner....
Next Event Date
03/23/2023 10:00 AM EST
Next Event Date
03/23/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $695
VIEW DETAILS
Course ID: 312485
Handling Difficult Customers Training
The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye....
Next Event Date
06/20/2023 10:00 AM EDT
Next Event Date
06/20/2023 10:00 AM EDT
Duration
1 Days
Duration
1 Days
Price: $595
VIEW DETAILS
Course ID: 313213
Customer Service
You will have a strong skillset in in-person and over the phone techniques, dealing with difficult customers, and generating return business....
Next Event Date
05/11/2023 9:00 AM EST
Next Event Date
05/11/2023 9:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $395
VIEW DETAILS
Course ID: 313276
Handling a Difficult Customer
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. ...
Next Event Date
04/04/2023 9:00 AM EST
Next Event Date
04/04/2023 9:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $395
VIEW DETAILS
Course ID: 319029
Multilevel Marketing
Multi-Level Marketing, you will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles....
Next Event Date
08/25/2023 10:00 AM EST
Next Event Date
08/25/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $499
VIEW DETAILS
Course ID: 319040
Telephone Etiquette
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper etiquette and procedures for speaking with someone on the telephone can show a great deal of professionalism as well as social knowledge....
Next Event Date
04/14/2023 10:00 AM EST
Next Event Date
04/14/2023 10:00 AM EST
Duration
n/a
Duration
n/a
Price: $499
VIEW DETAILS
Course ID: 319061
Customer Service
You will have a strong skillset in in-person and over the phone techniques, dealing with difficult customers, and generating return business....
Next Event Date
08/25/2023 10:00 AM EST
Next Event Date
08/25/2023 10:00 AM EST
Duration
n/a
Duration
n/a
Price: $499
VIEW DETAILS
Course ID: 319062
Critical Thinking
Critical Thinking will help you be a more rational and disciplined thinker. It will reduce your prejudice and bias and will provide you with a better understanding of your environment....
Next Event Date
10/13/2023 10:00 AM EST
Next Event Date
10/13/2023 10:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $499
VIEW DETAILS
Course ID: 319066
Call Center Training
Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole....
Next Event Date
04/25/2023 10:00 AM EST
Next Event Date
04/25/2023 10:00 AM EST
Duration
n/a
Duration
n/a
Price: $499
VIEW DETAILS
Course ID: 308652
Customer Service Manager Training
Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249
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Course ID: 308651
Frontline Customer Service Representative Training
Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249
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Course ID: 273262
Essential Phone Techniques for Customer Service
Essential Phone Techniques for Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 314941
Common Customer Service Legal Issues
Common Customer Service Legal Issues
Duration
1 Days
Duration
1 Days
Price: $99
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Course ID: 315102
Lending, Payments, and the Importance of Quality Customer Service
Lending, Payments, and the Importance of Quality Customer Service
Duration
1 Days
Duration
1 Days
Price: $149
VIEW DETAILS
Course ID: 242077
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 188357
Customer Service Series
3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o...
Duration
n/a
Duration
n/a
Price: $425
VIEW DETAILS
Course ID: 313723
Top Motivators for Customer Service Professionals
Top Motivators for Customer Service Professionals
Duration
1 Days
Duration
1 Days
Price: $99
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Course ID: 341414
Customer Service Fraud Detection and Prevention
Customer Service Fraud Detection and Prevention
Duration
n/a
Duration
n/a
Price: $99
VIEW DETAILS
Course ID: 315077
Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Duration
1 Days
Duration
1 Days
Price: $99
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Course ID: 314946
Common Reasons Good People Provide Bad Service
Common Reasons Good People Provide Bad Service
Duration
1 Days
Duration
1 Days
Price: $99
VIEW DETAILS
Course ID: 260427
The Cornerstones Of Sales And Customer Service
Turn good customer service into increased sales and increased customer satisfaction. <br><br>This course shows you how to leverage your good customer service to achieve the best possible outcome: cust...
Duration
n/a
Duration
n/a
Price: $145
VIEW DETAILS
Course ID: 260400
Helping Customers Through Quality Service
Quality service is the basis of great customer service. <br><br>In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the ...
Duration
n/a
Duration
n/a
Price: $129
VIEW DETAILS
Course ID: 271330
Customer Service Fundamentals
Customer Service Fundamentals Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 309678
Customer Service Video Collection
Customer Service Video Collection
# of Courses
59
Price: $119
VIEW DETAILS
Course ID: 311759
Customer Service and the Act of Listening
Customer Service and the Act of Listening
# of Courses
12
Price: $90
VIEW DETAILS
Course ID: 309855
Customer Service Management Video Collection
Customer Service Management Video Collection
# of Courses
19
Price: $69
VIEW DETAILS
Course ID: 267663
Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 267664
Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229
VIEW DETAILS
Course ID: 271331
Customer Service Representative, Skills
Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139
VIEW DETAILS
Course ID: 280044
Analyzing Your Customer Service
Analyzing Your Customer Service
# of Courses
18
Price: $79
VIEW DETAILS
Course ID: 252588
Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252590
Customer Service Fundamentals Part 2
Customer Service Fundamentals Part 2
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 252587
Customer Service Representative, Professionalism
Customer Service Representative, Professionalism
# of Courses
4
Price: $199
VIEW DETAILS
Course ID: 293361
Effective Customer Service Skills
Effective Customer Service Skills
# of Courses
5
Price: $171
VIEW DETAILS
Course ID: 295397
Effective Customer Service Strategies
Effective Customer Service Strategies
# of Courses
6
Price: $193
VIEW DETAILS
Course ID: 252589
Customer Service Fundamentals Part 1
Customer Service Fundamentals Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252591
Customer Focus and Advocacy Part 1
Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 252585
Frontline Call Center Skills
Frontline Call Center Skills
# of Courses
5
Price: $199
VIEW DETAILS
Course ID: 293070
Essential Skills for Business Professionals
In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199
VIEW DETAILS
Course ID: 252592
Customer Focus and Advocacy Part 2
Customer Focus and Advocacy Part 2
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 252439
Managing Customer-Driven Process Improvement
Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239
VIEW DETAILS
Course ID: 252586
Inbound Call Center Management
Inbound Call Center Management
# of Courses
7
Price: $239
VIEW DETAILS
Course ID: 271362
Fundamentals of Working with Difficult People
Fundamentals of Working with Difficult People Bundle
# of Courses
7
Price: $259
VIEW DETAILS
Course ID: 267704
Skills for Working with Difficult People
Skills for Working with Difficult People Bundle
# of Courses
4
Price: $169
VIEW DETAILS
Course ID: 311689
Listen! It's a Critical Skill
Listen! It's a Critical Skill
# of Courses
13
Price: $95
VIEW DETAILS
Course ID: 309827
Customer Focus Video Collection
Customer Focus Video Collection
# of Courses
21
Price: $79
VIEW DETAILS
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TrainUp.com is your one - stop source for finding virtual customer service training and courses in West Palm Beach, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the West Palm Beach region from 0 of the industry's leading training providers, such as . Can't find the course you need? Consider an online customer service course or contact us for assistance.
Request Customer Service On-Site Training. We bring the best instructors to you.
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