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Customer Service

Customer Service Training Classes and Seminars In Providence, RI

TrainUp.com Lists 0 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections

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Customer Service Training in Providence, RI - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Providence, Rhode Island. TrainUp.com currently lists virtual customer service courses and training in and nearby the Providence region from 0 of the industry's leading training providers, such as . Can't find the course you need? Consider an online customer service course or contact us for assistance.

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TrainUp.com is your one - stop source for finding virtual customer service training and courses in Providence, Rhode Island. TrainUp.com currently lists virtual customer service courses and training in and nearby the Providence region from 0 of the industry's leading training providers, such as . Can't find the course you need? Consider an online customer service course or contact us for assistance.

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(21 Classes)
Live Training(21 Results)
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(179 eLearning Courses)
online Courses(179 Results)
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E-learning Collections(32 Results)
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How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
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Next Event Date
10/30/2026 12:00 AM CST
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10/30/2026 12:00 AM CST
Duration
1 Days
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1 Days
Price: $149 VIEW DETAILS

Providing Outstanding Customer Service
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
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Next Event Date
12/03/2026 9:00 AM CST
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12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795 VIEW DETAILS

MS-721T00 Plan, configure, and manage collaboration communications systems with Microsoft Teams
This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course......
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Next Event Date
11/02/2026 8:00 AM EST
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11/02/2026 8:00 AM EST
Duration
2400 Minutes
Duration
2400 Minutes
Price: $2995 VIEW DETAILS

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
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Next Event Date
11/06/2026 8:00 AM EST
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11/06/2026 8:00 AM EST
Duration
480 Minutes
Duration
480 Minutes
Price: $695 VIEW DETAILS

Interpersonal Communication for Project Leaders
Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......
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Next Event Date
12/07/2026 9:30 AM CST
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12/07/2026 9:30 AM CST
Duration
570 Minutes
Duration
570 Minutes
Price: $795 VIEW DETAILS

Customer Service: Transforming Unhappy Customers
De-escalate Tension. Restore Trust. Turn Friction into Advocacy.
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Next Event Date
07/14/2027 5:30 PM
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07/14/2027 5:30 PM
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The Customer First Mindset
Drive Loyalty. Break Silos. Master’s Strategic Service.
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08/24/2027 1:00 PM
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08/24/2027 1:00 PM
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The Listening Edge: From Hearing to Understanding
Move Beyond Hearing. Master Active Understanding. Elevate Workplace Performance.
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04/13/2027 10:00 AM
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04/13/2027 10:00 AM
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Transforming Customer Complaints into Wins
Convert Dissatisfaction. Rebuild Trust. Drive Strategic Growth.
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05/11/2027 1:00 PM
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05/11/2027 1:00 PM
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Communicating With Empathy
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Next Event Date
11/03/2026 12:00 AM CST
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11/03/2026 12:00 AM CST
Duration
1 Days
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1 Days
Price: $199 VIEW DETAILS

Client and Customer Service Skills: Making the Connection

Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....
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02/16/2027 10:00 AM
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02/16/2027 10:00 AM
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Price: $695 VIEW DETAILS

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
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Next Event Date
11/06/2026 8:00 AM EST
Next Event Date
11/06/2026 8:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $695 VIEW DETAILS

Providing Outstanding Customer Service
This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....
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12/03/2026 9:00 AM CST
Next Event Date
12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795 VIEW DETAILS

Essential Communication Skills for Technical Professionals
If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
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11/04/2026 12:00 AM CST
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11/04/2026 12:00 AM CST
Duration
1 Days
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1 Days
Price: $199 VIEW DETAILS

Crisis Communication for Leaders
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11/09/2026 12:00 AM CST
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11/09/2026 12:00 AM CST
Duration
1 Days
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1 Days
Price: $199 VIEW DETAILS

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
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12/07/2026 10:00 AM
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12/07/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
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Next Event Date
11/18/2026 10:00 AM
Next Event Date
11/18/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Excellence In Service: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
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Next Event Date
12/16/2026 10:00 AM
Next Event Date
12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $1395 VIEW DETAILS

Customer Service Excellence for Team Members
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
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6
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6
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6
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6
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Next Event Date
10/30/2026 12:00 AM CST
Next Event Date
10/30/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $179 VIEW DETAILS

Effective Strategies for Handling Difficult Customers Training

Turn your challenging interactions into positive customer experiences.
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3
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3
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Next Event Date
11/10/2026 10:00 AM
Next Event Date
11/10/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $695 VIEW DETAILS

Excellence in Technical Customer Service Training
As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...
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4
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4
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Next Event Date
12/16/2026 10:00 AM
Next Event Date
12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $695 VIEW DETAILS

Designing a Customer Service Strategy
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS

Facing Confrontation in Customer Service
Duration
27 minutes
Duration
27 minutes
Price: $74 VIEW DETAILS

Polishing Your Skills for Excellent Customer Service
Duration
24 minutes
Duration
24 minutes
Price: $74 VIEW DETAILS

Providing Effective Internal Customer Service
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Controlling Conflict, Stress, and Time in a Customer Service Environment
Duration
32 minutes
Duration
32 minutes
Price: $74 VIEW DETAILS

Dealing with Customer Service Incidents and Complaints
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Customer Service Manager Training
Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249 VIEW DETAILS

Providing Telephone Customer Service
Duration
31 minutes
Duration
31 minutes
Price: $74 VIEW DETAILS

Creating Effective Social Customer Service
Duration
44 minutes
Duration
44 minutes
Price: $74 VIEW DETAILS

Frontline Customer Service Representative Training
Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249 VIEW DETAILS

Customer Service: Becoming a Chat Agent Star
Duration
39 minutes
Duration
39 minutes
Price: $74 VIEW DETAILS

Rapport Building in Customer Service
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS

Customer Service: Generating Effective Solutions
Duration
37 minutes
Duration
37 minutes
Price: $74 VIEW DETAILS

Providing On-site Customer Service
Duration
29 minutes
Duration
29 minutes
Price: $74 VIEW DETAILS

Essential Phone Techniques for Customer Service
Essential Phone Techniques for Customer Service
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Common Customer Service Legal Issues
Common Customer Service Legal Issues
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.)
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

Maximizing Customer Service with AI
AI is transforming customer service by enabling personalized, efficient, and responsive customer interactions. In this course, you will explore the transformative impact of AI on customer service operations, enhancing both customer satisfaction and agent productivity. You will also learn about the diverse applications of generative AI (GenAI), including automated responses, sentiment analysis enhancement, and multilingual support, and how these technologies ensure consistent and high-quality......
Duration
22 Minutes
Duration
22 Minutes
Price: $70 VIEW DETAILS

Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Lending, Payments, and the Importance of Quality Customer Service
Lending, Payments, and the Importance of Quality Customer Service
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

The AODA: Customer Service and Accessibility (Update Available)
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

Customer Service Automation in Microsoft Dynamics CRM 2013
Duration
176 minutes
Duration
176 minutes
Price: $74 VIEW DETAILS

Customer Service Fraud Detection and Prevention
Customer Service Fraud Detection and Prevention
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Top Motivators for Customer Service Professionals
Top Motivators for Customer Service Professionals
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service and Call Etiquette
Learn essential customer service and call etiquette skills to handle customer interactions professionally and effectively. Improve communication, active listening, call handling, problem-solving, and ...
# of Courses
12
Price: $249 VIEW DETAILS

Analyzing Your Customer Service
Analyzing Your Customer Service
# of Courses
18
Price: $79 VIEW DETAILS

Customer Focus and Advocacy Part 1
Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Frontline Call Center Skills
Frontline Call Center Skills
# of Courses
5
Price: $199 VIEW DETAILS

Customer Focus Video Collection
Customer Focus Video Collection
# of Courses
21
Price: $79 VIEW DETAILS

Customer Focus
Customer Focus Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Essential Skills for Business Professionals
In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199 VIEW DETAILS

Inbound Call Center Management
Inbound Call Center Management
# of Courses
7
Price: $239 VIEW DETAILS

Managing Customer-Driven Process Improvement
Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239 VIEW DETAILS

Customer Focus and Advocacy Part 2
Customer Focus and Advocacy Part 2
# of Courses
4
Price: $169 VIEW DETAILS

Listen! It's a Critical Skill
Listen! It's a Critical Skill
# of Courses
13
Price: $95 VIEW DETAILS

Skills for Working with Difficult People
Skills for Working with Difficult People Bundle
# of Courses
4
Price: $169 VIEW DETAILS

Unconscious Bias
Unconscious Bias Bundle
# of Courses
6
Price: $139 VIEW DETAILS

Conversations on Leadership
Conversations on Leadership
# of Courses
16
Price: $110 VIEW DETAILS

Unconscious Bias and Diversity
Unconscious Bias and Diversity Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Working with Difficult People
Working with Difficult People Bundle
# of Courses
9
Price: $229 VIEW DETAILS

Sales Foundations Training Bundle 2024
In this Sales Foundations Training Bundle, you will learn to master the language and art of selling by improving your communication and negotiation skills. ...
# of Courses
5
Price: $199 VIEW DETAILS

Fundamentals of Working with Difficult People
Fundamentals of Working with Difficult People Bundle
# of Courses
7
Price: $259 VIEW DETAILS

Business Essentials eLearning Library
Business Essentials Library
# of Courses
349
Price: $1000 VIEW DETAILS

Essential Selling Skills Part 2
Essential Selling Skills Part 2
# of Courses
6
Price: $219 VIEW DETAILS

Working with Difficult People in the Workplace
Working with Difficult People in the Workplace
# of Courses
3
Price: $119 VIEW DETAILS

Business Premium eLearning Library
Don’t get left behind in today’s tech-driven, fast-paced business environment. Let TrainUp.com help ...
# of Courses
4316
Price: $2500 VIEW DETAILS

Fundamentals of Working with Difficult People Part 2
Fundamentals of Working with Difficult People Part 2
# of Courses
5
Price: $199 VIEW DETAILS

Solution Selling
Solution Selling
# of Courses
7
Price: $239 VIEW DETAILS

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TrainUp.com is your one - stop source for finding virtual customer service training and courses in Providence, Rhode Island. TrainUp.com currently lists virtual customer service courses and training in and nearby the Providence region from 0 of the industry's leading training providers, such as . Can't find the course you need? Consider an online customer service course or contact us for assistance.

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