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Customer Service

Customer Service Training Classes and Seminars In Miami, FL

TrainUp.com Lists 0 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections

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Customer Service Training in Miami, FL - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Miami, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the Miami region from 1 of the industry's leading training providers, such as New Horizons. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Request Customer Service On-Site Training. We bring the best instructors to you.

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Miami, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the Miami region from 1 of the industry's leading training providers, such as New Horizons. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Customer Service Excellence for Team Members

This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....
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Next Event Date
10/30/2026 12:00 AM CST
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10/30/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $179 VIEW DETAILS

How to Become a Better Communicator

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
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Next Event Date
10/14/2026 12:00 AM CST
Next Event Date
10/14/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
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Next Event Date
12/03/2026 9:00 AM CST
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12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795 VIEW DETAILS

MS-721T00 Plan, configure, and manage collaboration communications systems with Microsoft Teams

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course......
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Next Event Date
11/02/2026 8:00 AM EST
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11/02/2026 8:00 AM EST
Duration
2400 Minutes
Duration
2400 Minutes
Price: $2995 VIEW DETAILS

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
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Next Event Date
11/06/2026 8:00 AM EST
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11/06/2026 8:00 AM EST
Duration
480 Minutes
Duration
480 Minutes
Price: $695 VIEW DETAILS

Interpersonal Communication for Project Leaders

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......
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Next Event Date
10/26/2026 9:30 AM CST
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10/26/2026 9:30 AM CST
Duration
570 Minutes
Duration
570 Minutes
Price: $795 VIEW DETAILS
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10/23/2026 12:00 AM CST
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10/23/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Customer Service: Transforming Unhappy Customers

De-escalate Tension. Restore Trust. Turn Friction into Advocacy.
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07/14/2027 5:30 PM
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07/14/2027 5:30 PM
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Price: $249 VIEW DETAILS

The Customer First Mindset

Drive Loyalty. Break Silos. Master’s Strategic Service.
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08/24/2027 1:00 PM
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08/24/2027 1:00 PM
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The Listening Edge: From Hearing to Understanding

Move Beyond Hearing. Master Active Understanding. Elevate Workplace Performance.
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04/13/2027 10:00 AM
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04/13/2027 10:00 AM
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Transforming Customer Complaints into Wins

Convert Dissatisfaction. Rebuild Trust. Drive Strategic Growth.
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05/11/2027 1:00 PM
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05/11/2027 1:00 PM
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Price: $299 VIEW DETAILS

Essential Communication Skills for Technical Professionals

If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...
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Next Event Date
10/19/2026 12:00 AM CST
Next Event Date
10/19/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
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12/07/2026 10:00 AM
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12/07/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Excellence In Service: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
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12/16/2026 10:00 AM
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12/16/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $1395 VIEW DETAILS

Dealing With Today's Difficult Customers

This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
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10/13/2026 12:00 AM CST
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10/13/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $179 VIEW DETAILS

Effective Strategies for Handling Difficult Customers Training

Turn your challenging interactions into positive customer experiences.
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11/10/2026 10:00 AM
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11/10/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $695 VIEW DETAILS

Excellence in Technical Customer Service Training

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...
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Next Event Date
10/26/2026 10:00 AM
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10/26/2026 10:00 AM
Duration
2 Days
Duration
2 Days
Price: $695 VIEW DETAILS

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
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Next Event Date
11/18/2026 10:00 AM
Next Event Date
11/18/2026 10:00 AM
Duration
1 Days
Duration
1 Days
Price: $595 VIEW DETAILS

Client and Customer Service Skills: Making the Connection

Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....
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Next Event Date
02/16/2027 10:00 AM
Next Event Date
02/16/2027 10:00 AM
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Price: $695 VIEW DETAILS
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Next Event Date
11/09/2026 12:00 AM CST
Next Event Date
11/09/2026 12:00 AM CST
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Providing Outstanding Customer Service

This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....
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Next Event Date
12/03/2026 9:00 AM CST
Next Event Date
12/03/2026 9:00 AM CST
Duration
2 Days
Duration
2 Days
Price: $795 VIEW DETAILS

SC-5007 Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview....
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Next Event Date
11/06/2026 8:00 AM EST
Next Event Date
11/06/2026 8:00 AM EST
Duration
1 Day
Duration
1 Day
Price: $695 VIEW DETAILS
Duration
34 minutes
Duration
34 minutes
Price: $74 VIEW DETAILS
Duration
36 minutes
Duration
36 minutes
Price: $74 VIEW DETAILS
Duration
35 minutes
Duration
35 minutes
Price: $74 VIEW DETAILS
Duration
35 minutes
Duration
35 minutes
Price: $74 VIEW DETAILS

Preparing Your Customer Service Team for Multiple Calls and Customers

Preparing Your Customer Service Team for Multiple Calls and Customers
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Helping Customers Through Quality Service

Quality service is the basis of great customer service. <br><br>In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the ...
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Price: $129 VIEW DETAILS

Customer Service: Taking Time With a Difficult Customer

This is a branching scene that takes place in the home of a study participant for a University Hospital. Megan, a research assistant working on the study, is having a difficult time interviewing the participant. She must decide if she will take the time to work with the participant, or just rush through the interview. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios......
Duration
4 Minutes
Duration
4 Minutes
Price: $70 VIEW DETAILS
Duration
27 minutes
Duration
27 minutes
Price: $74 VIEW DETAILS
Duration
40 minutes
Duration
40 minutes
Price: $74 VIEW DETAILS
Duration
20 minutes
Duration
20 minutes
Price: $74 VIEW DETAILS
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n/a
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Price: $74 VIEW DETAILS

Make Every Employee a Customer Experience Champion

This webinar provides tools and insights to help you better understand what your customer wants and needs....
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
3 minutes
Duration
3 minutes
Price: $74 VIEW DETAILS
Duration
5 minutes
Duration
5 minutes
Price: $74 VIEW DETAILS
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n/a
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Price: $74 VIEW DETAILS

Tips for Managing Customer Expectations

Tips for Managing Customer Expectations
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS
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Price: $74 VIEW DETAILS
Duration
15 minutes
Duration
15 minutes
Price: $74 VIEW DETAILS

Harness the Power of Analytics to Improve Customer Satisfaction

Harness the Power of Analytics to Improve Customer Satisfaction
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS
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Price: $74 VIEW DETAILS
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Price: $74 VIEW DETAILS
Duration
4 minutes
Duration
4 minutes
Price: $74 VIEW DETAILS

Sales Negotiations Part 1

Sales Negotiations Part 1
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5
Price: $199 VIEW DETAILS
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2
Price: $99 VIEW DETAILS
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3
Price: $139 VIEW DETAILS

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TrainUp.com is your one - stop source for finding virtual customer service training and courses in Miami, Florida. TrainUp.com currently lists virtual customer service courses and training in and nearby the Miami region from 1 of the industry's leading training providers, such as New Horizons. Can't find the course you need? Consider an online customer service course or contact us for assistance.

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