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Customer Service

Customer Service Training Classes and Seminars In Ottawa, ON

TrainUp.com is your one-stop source for finding customer service training courses in Ottawa, Ontario. TrainUp.com currently lists customer service training courses in and nearby the Ottawa region, from 0 of the industry's leading training providers, such as . We are always adding new dates and courses, so bookmark this page if you don't see a course listed in your region, or consider a virtually-delivered live course or eLearning.

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Customer Service Training Your Way

Customer Service Training in Ottawa, ON - Customer Support Classes

TrainUp.com is your one-stop source for finding customer service training courses in Ottawa, Ontario. TrainUp.com currently lists customer service training courses in and nearby the Ottawa region, from 0 of the industry's leading training providers, such as . We are always adding new dates and courses, so bookmark this page if you don't see a course listed in your region, or consider a virtually-delivered live course or eLearning.

Request Customer Service On-Site Training. We bring the best instructors to you.

Assertiveness Training

Gain more confidence, decisiveness and respect with assertiveness training!
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14
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14
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Virtual Live
2
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2
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Next Event Date
06/17/2020 10:00 AM EST
Next Event Date
06/17/2020 10:00 AM EST
Duration
3 days
Duration
3 days
Price: $2345 VIEW DETAILS

Customer Service Essentials

<b>You Will Learn How To</b><ul> <li>Adopt a confident, consistent approach that ensures great service</li> <li>Apply best practice communication techniques to connect with your customers</li> <li>Choose and apply techniques that create customer loyalty and exceed expectations</li> <li>Respond positively and constructively to customer problems</li> </ul><br/><b>Who Should Attend</b>Anyone who needs to interact effectively or build relationships with external or internal customers. This incl...
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25
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25
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Virtual Live
4
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4
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Next Event Date
06/23/2020 9:00 AM EST
Next Event Date
06/23/2020 9:00 AM EST
Duration
1 day
Duration
1 day
Price: $690 VIEW DETAILS

Customer Service

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course,...
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6
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6
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6
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6
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Next Event Date
07/13/2020 8:00 AM CST
Next Event Date
07/13/2020 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Customer Service Excellence

Transform your team to extraordinary with Customer Service Excellence. This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer. Participants enrolled in this highly interactive, virtual workshop will learn how to strive for an extraordinary customer experience every time by mastering the guiding principles of customer service....
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2
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2
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2
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2
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Next Event Date
06/05/2020 9:00 AM CST
Next Event Date
06/05/2020 9:00 AM CST
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Customer Service Excellence for Leaders

Phenomenal customer service is not just a differentiator in the marketplace...it’s the expectation of every customer. As an advocate for both the customer and your employees, it's important that you fully understand and embrace this “new normal” of customer expectations. Customer Service Excellence for Leaders delivers LIVE, virtual training that provides the tactics, skills and processes you need to build a great customer service culture and create an outstanding customer experience for everyon...
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2
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2
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2
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2
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Next Event Date
06/05/2020 1:00 PM CST
Next Event Date
06/05/2020 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $149 VIEW DETAILS

Handling a Difficult Customer

In this course, students will gain a valuable skill set to deal with difficult customers in various situations....
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3
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3
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Virtual Live
3
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3
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Next Event Date
06/17/2020 8:00 AM CST
Next Event Date
06/17/2020 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Strengthening Your People Skills

Strengthening Your People Skills
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4
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4
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4
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4
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Next Event Date
06/12/2020 1:00 PM CST
Next Event Date
06/12/2020 1:00 PM CST
Duration
1 day
Duration
1 day
Price: $199 VIEW DETAILS

Microsoft Dynamics 365 Customer Service Training (MB-230)

<b>Important Course Information</b><ul class="accordion"> <li> <h3>Software/Tools</h3> <div> <p>Dynamics</p> </div> </li> <li> <h3>Requirements</h3> <div> <p>This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.</p> </div> </li> <li> <h3>Who Should Attend This Course</h3> <div> <p>A Dynamics 365 Customer Service Functional Consul...
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27
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27
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Virtual Live
3
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3
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Next Event Date
08/17/2020 9:00 AM EST
Next Event Date
08/17/2020 9:00 AM EST
Duration
1 day
Duration
1 day
Price: $690 VIEW DETAILS

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....
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3
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3
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Virtual Live
3
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3
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Next Event Date
06/08/2020 8:00 AM CST
Next Event Date
06/08/2020 8:00 AM CST
Duration
2 days
Duration
2 days
Price: $1500 VIEW DETAILS

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service

Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with...
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3
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3
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Virtual Live
3
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3
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Next Event Date
06/23/2020 8:00 AM CST
Next Event Date
06/23/2020 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $595 VIEW DETAILS

Dynamics 365 for customer engagement for customer services -MB-230T01

Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases.á Once youÆve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether....
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7
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7
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Virtual Live
7
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Virtual Live
7
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Next Event Date
06/26/2020 9:00 AM EST
Next Event Date
06/26/2020 9:00 AM EST
Duration
1 day
Duration
1 day
Price: $795 VIEW DETAILS

Excellence in Service - Basic

Identify customer types, set customer expectations and maintain a positive attitude when working with customers....
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3
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3
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3
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3
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Next Event Date
07/06/2020 8:00 AM CST
Next Event Date
07/06/2020 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Excellence in Service - Advanced

In this course, learn how to develop and monitor service standards to support exceptional customer service; build customer service teams; understand your customers and how they measure service; and how to develop customer loyalty with your customers....
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4
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4
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Virtual Live
4
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4
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Next Event Date
06/23/2020 8:00 AM CST
Next Event Date
06/23/2020 8:00 AM CST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Using Customer Complaints to Improve Service Quality

Using Customer Complaints to Improve Service Quality
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1
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1
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Virtual Live
1
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Virtual Live
1
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Next Event Date
06/09/2020 1:00 PM ET
Next Event Date
06/09/2020 1:00 PM ET
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Customer Service Stress Management Tips

Create a positive work environment with these important stress management strategies. Todays unusual business climate has drawn even more attention to the importance of maintaining a lowstress environment for employees working directly with customers....
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1
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1
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Virtual Live
1
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Virtual Live
1
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Next Event Date
06/26/2020 1:00 PM ET
Next Event Date
06/26/2020 1:00 PM ET
Duration
1 day
Duration
1 day
Price: $99 VIEW DETAILS

Quality Customer Service

This full day live instructor-led class helps both employees and managers examine their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External custome...
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7
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7
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Virtual Live
7
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Virtual Live
7
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Next Event Date
06/04/2020 10:00 AM EST
Next Event Date
06/04/2020 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Excellence In Service

In this full-day live instructor-led course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and resolve problems....
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7
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7
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Virtual Live
7
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Virtual Live
7
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Next Event Date
06/04/2020 10:00 AM EST
Next Event Date
06/04/2020 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $395 VIEW DETAILS

Customer Service – Handling Unhappy Customers

Customer Service – Handling Unhappy Customers
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1
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1
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Virtual Live
1
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Virtual Live
1
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Next Event Date
06/25/2020 3:30 PM EST
Next Event Date
06/25/2020 3:30 PM EST
Duration
1 day
Duration
1 day
Price: $200 VIEW DETAILS

Developing Positive Relationships at Work

In this interactive instructor-led full day class, you will learn to help organizations cultivate an environment based on trust and unite around a common mission. You will gain an understanding of the value of diversity and how to rise above personal slights....
# of Event(s)
7
# of Event(s)
7
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Virtual Live
7
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Virtual Live
7
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Next Event Date
06/12/2020 10:00 AM EST
Next Event Date
06/12/2020 10:00 AM EST
Duration
1 day
Duration
1 day
Price: $450 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Customer Service Manager Training

Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249 VIEW DETAILS
Duration
31 minutes
Duration
31 minutes
Price: $74 VIEW DETAILS

Frontline Customer Service Representative Training

Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249 VIEW DETAILS
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
32 minutes
Duration
32 minutes
Price: $74 VIEW DETAILS
Duration
24 minutes
Duration
24 minutes
Price: $74 VIEW DETAILS
Duration
27 minutes
Duration
27 minutes
Price: $74 VIEW DETAILS
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS
Duration
29 minutes
Duration
29 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS
Duration
n/a
Duration
n/a
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS
Duration
176 minutes
Duration
176 minutes
Price: $74 VIEW DETAILS
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS
Duration
360 minutes
Duration
360 minutes
Price: $74 VIEW DETAILS

Customer Service Fundamentals

Customer Service Fundamentals Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Customer Service Essential Skills Part 1

Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service Essential Skills Part 2

Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Customer Service Representative, Skills

Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Analyzing Your Customer Service

Analyzing Your Customer Service
# of Courses
18
Price: $79 VIEW DETAILS

Customer Service Conversations

Customer Service Conversations
# of Courses
2
Price: $59 VIEW DETAILS

Customer Service Representative, Process

Customer Service Representative, Process
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service Fundamentals Part 2

Customer Service Fundamentals Part 2
# of Courses
4
Price: $169 VIEW DETAILS

Customer Service Management Video Collection

Customer Service Management Video Collection
# of Courses
19
Price: $69 VIEW DETAILS

Analyzing Your Customer Service

Analyzing Your Customer Service
# of Courses
9
Price: $59 VIEW DETAILS

Remarkable Customer Service

Remarkable Customer Service
# of Courses
8
Price: $59 VIEW DETAILS

Customer Service Representative, Professionalism

Customer Service Representative, Professionalism
# of Courses
4
Price: $199 VIEW DETAILS

Effective Customer Service Skills

Effective Customer Service Skills
# of Courses
5
Price: $171 VIEW DETAILS

Customer Service Essential Practices

Customer service applies to customers before, during, and after a buyer makes a purchase. This microlearning video collection discusses ways to provide exceptional customer service at every level....
# of Courses
12
Price: $79 VIEW DETAILS

Customer Service Video Collection

Customer Service Video Collection
# of Courses
59
Price: $119 VIEW DETAILS

Fundamentals of Customer Service

Fundamentals of Customer Service
# of Courses
11
Price: $59 VIEW DETAILS
# of Courses
16
Price: $89 VIEW DETAILS

Effective Customer Service Strategies

Effective Customer Service Strategies
# of Courses
6
Price: $193 VIEW DETAILS

Customer Service Communication Skills

Customer Service Communication Skills
# of Courses
12
Price: $59 VIEW DETAILS

Customer Service in Today's World

Customer Service in Today’s World offers several opportunities for you to learn about the many sides of the customer experience....
# of Courses
12
Price: $79 VIEW DETAILS

Customer Service Fundamentals Part 1

Customer Service Fundamentals Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Excellence in Customer Service

Excellence in Customer Service
# of Courses
5
Price: $59 VIEW DETAILS

Customer Service

Customer Service
# of Courses
29
Price: $59 VIEW DETAILS

Frontline Call Center Skills

Frontline Call Center Skills
# of Courses
5
Price: $199 VIEW DETAILS

Customer Focus and Advocacy Part 1

Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199 VIEW DETAILS

TrainUp.com is your one-stop source for finding customer service training courses in Ottawa, Ontario. TrainUp.com currently lists customer service training courses in and nearby the Ottawa region, from 0 of the industry's leading training providers, such as . We are always adding new dates and courses, so bookmark this page if you don't see a course listed in your region, or consider a virtually-delivered live course or eLearning.

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