Customer Service Training in Reno, NV - Customer Support Classes

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Customer Service Training in Reno, NV - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Reno, Nevada. TrainUp.com currently lists virtual customer service courses and training in and nearby the Reno region from 1 of the industry's leading training providers, such as New Horizons. Can't find the course you need? Consider an online customer service course or contact us for assistance.

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(144 eLearning Courses)

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E-learning Collections(47 Results)

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Course ID: 310908

Customer Service Excellence for Team Members

This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....

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Virtual Live

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Virtual Live

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Next Event Date

11/24/2026 12:00 AM CST

Next Event Date

11/24/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $179 VIEW DETAILS

Course ID: 312485

Effective Strategies for Handling Difficult Customers Training

Turn your challenging interactions into positive customer experiences.

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Virtual Live

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Virtual Live

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Next Event Date

02/11/2027 10:00 AM

Next Event Date

02/11/2027 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $695 VIEW DETAILS

Course ID: 190945

How to Become a Better Communicator

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...

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Virtual Live

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Virtual Live

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Next Event Date

11/20/2026 12:00 AM CST

Next Event Date

11/20/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $149 VIEW DETAILS

Course ID: 268484

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service....

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Virtual Live

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Virtual Live

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Next Event Date

12/03/2026 9:00 AM CST

Next Event Date

12/03/2026 9:00 AM CST

Duration

2 Days

Duration

2 Days

Price: $795 VIEW DETAILS

Course ID: 369500

Interpersonal Communication for Project Leaders

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI......

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Virtual Live

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Virtual Live

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Next Event Date

12/07/2026 9:30 AM CST

Next Event Date

12/07/2026 9:30 AM CST

Duration

570 Minutes

Duration

570 Minutes

Price: $795 VIEW DETAILS

Course ID: 369778

Communicating With Empathy

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Virtual Live

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Virtual Live

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Next Event Date

11/17/2026 12:00 AM CST

Next Event Date

11/17/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $199 VIEW DETAILS

Course ID: 381351

Customer Service: Transforming Unhappy Customers

De-escalate Tension. Restore Trust. Turn Friction into Advocacy.

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Virtual Live

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Virtual Live

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Next Event Date

07/14/2027 5:30 PM

Next Event Date

07/14/2027 5:30 PM

Duration

n/a

Duration

n/a

Price: $249 VIEW DETAILS

Course ID: 381352

The Customer First Mindset

Drive Loyalty. Break Silos. Master’s Strategic Service.

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Virtual Live

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Virtual Live

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Next Event Date

08/24/2027 1:00 PM

Next Event Date

08/24/2027 1:00 PM

Duration

n/a

Duration

n/a

Price: $249 VIEW DETAILS

Course ID: 381353

The Listening Edge: From Hearing to Understanding

Move Beyond Hearing. Master Active Understanding. Elevate Workplace Performance.

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Virtual Live

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Virtual Live

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Next Event Date

04/13/2027 10:00 AM

Next Event Date

04/13/2027 10:00 AM

Duration

n/a

Duration

n/a

Price: $249 VIEW DETAILS

Course ID: 381354

Transforming Customer Complaints into Wins

Convert Dissatisfaction. Rebuild Trust. Drive Strategic Growth.

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Virtual Live

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Virtual Live

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Next Event Date

05/11/2027 1:00 PM

Next Event Date

05/11/2027 1:00 PM

Duration

n/a

Duration

n/a

Price: $299 VIEW DETAILS

Course ID: 381306

Crisis Communication for Leaders

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

12/03/2026 12:00 AM CST

Next Event Date

12/03/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $199 VIEW DETAILS

Course ID: 369065

Client and Customer Service Skills: Making the Connection

Strengthen client and customer relationships by applying emotional intelligence, communication, and collaboration techniques that improve service quality, reduce friction, and help teams perform effectively in both in-person and hybrid environments....

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Virtual Live

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Virtual Live

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Next Event Date

02/16/2027 10:00 AM

Next Event Date

02/16/2027 10:00 AM

Duration

n/a

Duration

n/a

Price: $695 VIEW DETAILS

Course ID: 292685

Developing Positive Relationships at Work Training

The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...

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# of Event(s)

Virtual Live

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Virtual Live

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Next Event Date

12/07/2026 10:00 AM

Next Event Date

12/07/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $595 VIEW DETAILS

Course ID: 292544

Excellence In Service: Basic through Advanced

In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

12/16/2026 10:00 AM

Next Event Date

12/16/2026 10:00 AM

Duration

2 Days

Duration

2 Days

Price: $1395 VIEW DETAILS

Course ID: 292590

Quality Customer Service Training

This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

11/18/2026 10:00 AM

Next Event Date

11/18/2026 10:00 AM

Duration

1 Days

Duration

1 Days

Price: $595 VIEW DETAILS

Course ID: 311309

Excellence in Technical Customer Service Training

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

12/16/2026 10:00 AM

Next Event Date

12/16/2026 10:00 AM

Duration

2 Days

Duration

2 Days

Price: $695 VIEW DETAILS

Course ID: 366525

Providing Outstanding Customer Service

This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization....

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

12/03/2026 9:00 AM CST

Next Event Date

12/03/2026 9:00 AM CST

Duration

2 Days

Duration

2 Days

Price: $795 VIEW DETAILS

Course ID: 352612

Essential Communication Skills for Technical Professionals

If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...

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# of Event(s)

Virtual Live

# of Event(s)

Virtual Live

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Next Event Date

11/18/2026 12:00 AM CST

Next Event Date

11/18/2026 12:00 AM CST

Duration

1 Days

Duration

1 Days

Price: $199 VIEW DETAILS

Course ID: 260400

Helping Customers Through Quality Service

Quality service is the basis of great customer service. <br><br>In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the ...

Duration

n/a

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n/a

Price: $129 VIEW DETAILS

Course ID: 372074

Customer Service: Taking Time With a Difficult Customer

This is a branching scene that takes place in the home of a study participant for a University Hospital. Megan, a research assistant working on the study, is having a difficult time interviewing the participant. She must decide if she will take the time to work with the participant, or just rush through the interview. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios......

Duration

1 Days

Duration

# of Courses

Price: $119 VIEW DETAILS

Course ID: 271355

Essentials of Customer Service

Essentials of Customer Service Bundle

# of Courses

Price: $289 VIEW DETAILS

Course ID: 311759

Customer Service and the Act of Listening

# of Courses

Price: $90 VIEW DETAILS

Course ID: 309855

Customer Service Management Video Collection

# of Courses

Price: $69 VIEW DETAILS

Course ID: 362528

Delivering Outstanding Customer Service

Working at a customer support center or help desk environment can be challenging.

Analyzing Your Customer Service

# of Courses

Price: $79 VIEW DETAILS

Course ID: 252591

Customer Focus and Advocacy Part 1

# of Courses

Price: $199 VIEW DETAILS

Course ID: 252585

Frontline Call Center Skills

# of Courses

Price: $199 VIEW DETAILS

Course ID: 309827

Customer Focus Video Collection

# of Courses

Price: $79 VIEW DETAILS

Course ID: 271329

Customer Focus

Customer Focus Bundle

# of Courses

Price: $229 VIEW DETAILS

Course ID: 293070

Essential Skills for Business Professionals

In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...

# of Courses

243

Price: $199 VIEW DETAILS

Course ID: 252586

Inbound Call Center Management

# of Courses

Price: $239 VIEW DETAILS

Course ID: 252439

Managing Customer-Driven Process Improvement

# of Courses

Price: $239 VIEW DETAILS

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Customer Service Training Classes and Seminars In Reno, NV

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Customer Service Training in Reno, NV - Customer Support Classes

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Customer Service Excellence for Team Members

Effective Strategies for Handling Difficult Customers Training

How to Become a Better Communicator

Providing Outstanding Customer Service

Interpersonal Communication for Project Leaders

Communicating With Empathy

Customer Service: Transforming Unhappy Customers

The Customer First Mindset

The Listening Edge: From Hearing to Understanding

Transforming Customer Complaints into Wins

Crisis Communication for Leaders

Client and Customer Service Skills: Making the Connection

Developing Positive Relationships at Work Training

Excellence In Service: Basic through Advanced

Quality Customer Service Training

Excellence in Technical Customer Service Training

Providing Outstanding Customer Service

Essential Communication Skills for Technical Professionals

Helping Customers Through Quality Service

Customer Service: Taking Time With a Difficult Customer

Customer Service: Interpreting Customers’ Service Priorities

Customer Service: Discovering Customer Needs

Providing a Great Customer Experience

Customer-centric Culture Application Guide

Make Every Employee a Customer Experience Champion

Communicating Effectively with Customers

Interacting with Customers

Focusing on the 21st Century Customer

Using Customer Information

Leadership Advantage: Customer Focus 3.0

Tips for Managing Customer Expectations

Developing a Customer Retention Strategy Application Guide

Leadership Advantage Test Yourself: Customer Focus

Harness the Power of Analytics to Improve Customer Satisfaction

Customer-centric Culture Slides

Professional Advantage: Customer Focus

Leadership Advantage: Customer Focus 2.0

Studying the Customer

Professional Advantage Test Yourself: Customer Focus

How to Make Your FAQ Page the Ultimate Customer Resource

Customer-focused Roles

Optimizing the Customer Experience

The Fundamentals of Customer Advocacy

Customer Service Essential Skills Part 2

Customer Service Representative, Skills

Customer Service Essential Skills Part 1

Customer Service Skills

Customer Service Fundamentals

Customer Service Video Collection

Essentials of Customer Service

Customer Service and the Act of Listening

Customer Service Management Video Collection

Delivering Outstanding Customer Service

Customer Service Fundamentals Part 2

Customer Service Representative, Professionalism

Effective Customer Service Skills

Effective Customer Service Strategies

Customer Service Fundamentals Part 1

Customer Service Representative, Process

Customer Service and Call Etiquette

Analyzing Your Customer Service

Customer Focus and Advocacy Part 1

Frontline Call Center Skills

Customer Focus Video Collection

Customer Focus

Essential Skills for Business Professionals

Inbound Call Center Management

Managing Customer-Driven Process Improvement

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